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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
12 months (Fixed Term)
Hours
Full time - 37.5 hours per week
Job ref
284-25-7412696-COFM
Employer
Birmingham Women's and Children's NHS Foundation Trust
Employer type
NHS
Site
Birmingham Women's and Children's NHS Foundation Trust
Town
Birmingham
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
23/09/2025 23:59

Employer heading

Birmingham Women's and Children's NHS Foundation Trust logo

Volunteer Services Co-ordinator

NHS AfC: Band 3

Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.  

Job overview

We need a Volunteer Coordinator to work in our small team organising our many volunteers and ensuring their time with us is well planned, scheduled and managed. 

Our Volunteer Service Co-ordinators help recruit, induct, train and support volunteers at our hospital sites and community sites.  . 

Administration is a key part of the role but you will also be the person volunteers turn to for helping them get the most out of their volunteering and to offer them guidance and advice. You will also develop positive working relationships with staff across our Hospitals to create new volunteer roles. 

Main duties of the job

Main duties of the job 

- Recruiting volunteers 

- Attention to detail with completion of pre-recruitment checks for volunteers 

- Monitoring volunteer training ensuring this remains in date  

- Supporting volunteers to get the most of their volunteering experience with us 

- Support general administration within the team  

Working for our organisation

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.

 When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

 Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person specification

Qualifications

Essential criteria
  • GCSE or Equivalent
  • NVQ level 3 in administration or equivalent experience

Knowledge

Essential criteria
  • Experience of general office administration
  • Experience of working or volunteering within a mental health setting
  • Awareness of good practice issues relating to volunteering
  • Experience of the volunteering
Desirable criteria
  • Experience of working with the general public in a customer service type role
  • Experience working with a diverse range of volunteers

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleDisability confident leaderCare quality commission - GoodStonewall Silver 2022Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Disability confident committedInvesting in VolunteersHappy to Talk Flexible Working

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Gursharan Kaur
Job title
Volunteer Services Manager
Email address
[email protected]
Telephone number
0121 335 8225

If you have problems applying, contact

Address
Birmingham Women's and Children's Hospital
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