Job summary
Employer heading
Personal Assistant
NHS AfC: Band 4
Job overview
We are seeking a Personal Assistant who has a keen eye for detail, is excellent at juggling multiple tasks and has the ability to work under pressure. The successful candidate will be responsible for providing an effective and efficient administrative support service to members of the Divisional senior management team in the Mental Health Service.
Main duties of the job
The successful post holder will have experience in coordinating administrative tasks with a high level of efficiency and confidentiality. There will be an expectation of providing appropriate, effective high-level support as you act as a gatekeeper and the first point of contact. Dealing with correspondence and telephone calls in a timely and appropriate manner, as you take responsibility for setting up and maintaining office systems & procedures within the Mental Health Division senior management team. You will be part of an ever-growing team and will learn so much in this great development opportunity. So, if you thrive in a busy, fast paced environment and you are ready for a new challenge come and join our team in transforming mental health care for the young people of Birmingham!
Working for our organisation
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centered care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person specification
Knowledge & nature of experience
Essential criteria
- Demonstrable experience of successfully working with Directors, and supporting senior committees
- Demonstrable experience of successful project management
Desirable criteria
- Knowledge of the full range of administrative and organisational policies and procedures acquired through training and relevant experience
Analytical and judgment skills
Essential criteria
- Excellent communication skills, both verbal and non-verbal
- Professional telephone manner
- Ability to communicate effectively with a wide range of professionals, agencies, colleagues and the public
- Accurate and effective minute taking skills
- Ability to analyse and summarise complex information
Professional / specialist knowledge
Essential criteria
- Ability to organise, prioritise, and deliver work to challenging deadlines
- Strong, effective communication skills
- Plan and organise meetings/events/conferences
- Experience of planning and managing complex and, at times, conflicting priorities
- Excellent IT skills, including a comprehensive knowledge of MS Office including Word, Excel, PowerPoint, Access and Outlook
- Excellent keyboard skills
- Able to concentrate with an unpredictable work pattern and having to deal with unforeseen events
Personal skills / abilities and atributes
Essential criteria
- Demonstrate an understanding of diversity and inclusion in the delivery of this role
- Team working and effective team player
- Punctual and flexible across hours of work when required
- Flexible and adaptable to changing situations
- Hardworking and enthusiastic with the willingness to develop skills and knowledge and harness new technology
- Ability to consistently demonstrate personal integrity and ability to deal with complex, sensitive and confidential information
Desirable criteria
- Demonstrate alignment with the values and beliefs of the trust
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lucie Dolphin
- Job title
- Office Manager / PA Team Leader
- Email address
- [email protected]
- Telephone number
- 01213336601
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