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Job summary

Main area
Admin
Grade
Grade C
Contract
Permanent: Monday - Friday 8am - 2pm
Hours
Part time - 30 hours per week (Mon-Fri 8am - 2pm)
Job ref
LG-R-Admin-30
Employer
Summerhill Services Limited
Employer type
Private Sector
Site
Reaside
Town
Birmingham
Salary
£18,802.37 - £25,058.29 £18802.37 per annum (£23502.96-£25058.29 FTE)
Salary period
Yearly
Closing
17/05/2024 23:59

Employer heading

Summerhill Services Limited logo

Facilities Administrator

Grade C

Job overview

We are currently recruiting for a self-motivated and customer - focused individual to join our passionate and driven team. 

Posts & hours:
Facilities Administrator
Based at: Reaside
Hours: 30 hours (Mon-Fri 8am-2pm)
Salary: £18,802  (£23,502.96 FTE) 

(There is no need for previous applicants to apply) 

At SSL we rely on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals from all walks of life regardless of race, gender, marital status, national origin, religion, sexual orientation, disability or age.

Disclosure
All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS),  satisfactory reference check, qualifications' check, occupational health check and mandatory training prior to commencement of employment.

Main duties of the job

To provide a comprehensive and effective administrative support service to the Facilities Department, this includes the operation of a virtual helpdesk and to be overseen by the Admin Manager.

 

 

 

Working for our organisation

At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands.  Our team keeps expanding and since our establishment, in 2012, we have grown rapidly though the acquisition of new sites and services. At SSL we take pride in our focus to support and contribute to the Trust’s aim which is to help people get better and challenge the stigma associated with mental illness. We are committed to continuous development of our practices and people and the provision of a fair and friendly work environment for everyone.

For more information visit: www.ssl-delivermore.com  

To check all our vacancies visit: 

https://bit.ly/SSLJOBSNHS

Detailed job description and main responsibilities

SSL is committed to ensuring the safety of all our staff and our customers, service users. In order to prevent the spread of Covid-19, the Government had passed legislation requiring individuals in England who are employed or engaged in the provision of a CQC regulated activity and have face to face contact with patients or service users to be fully vaccinated against Covid-19. SSL is obliged to comply with this statutory obligation. The Government policy takes into account specific exemptions to the requirement to be vaccinated and we recommend that you visit gov.uk for further information.  However, this legislation is currently being reviewed and may be revoked.  Accordingly, the position set out in this statement will be kept under review in light of any changes to the requirements.

Please be aware that where you are applying for roles where some or all of your potential duties fall within the mandatory vaccination regulations, which currently remain in force, it will be a condition of your engagement with SSL that you have received the 1st and 2nd dose of the Covid-19 vaccination and have provided evidence of this (unless an exemption applies) prior to commencing in the role. If you are medically exempt, we require evidence of formal medical exemption through the NHS COVID Pass process.  However, we are awaiting the outcome of the Government’s review and it may be that the legislation is revoked. If the position on vaccination changes, we will update you as soon as possible and if you would like further details on the current situation regarding vaccination requirements, these can be provided during the recruitment process

Key Responsibilities:
1.1 Undertake all administrative duties. To include the production of letters, databases and
spreadsheets and reports etc.
1.2 Undertake general office duties, such as filing (electronic and hard copies),
photocopying to a high standard, sending and receiving emails etc.
1.3 Receiving incoming telephone calls/enquiries, taking messages and directing as
appropriate in a timely and effective manner as required.
1.4 Issuing and balancing petty cash in line with SFI’s and Finance Processes.
1.5 Processing of invoices in line with SFIs and Finance Processes.
1.6 Maintaining stock, obtaining quotations and placing orders with a wide range of
suppliers via multiple routes.
1.7 Reporting and issuing reactive work requests via multiple computer systems.
1.8 Maintain electronic diaries for the Team as required.
1.9 To arrange meetings, distribute any associated paperwork relevant to meetings and to
make room bookings and hospitality available where required.
1.10 To attend meetings as required, taking notes/minutes/action points. Typing these and
distributing within a timely manner.
1.11 To collect and collate routine data and input daily, weekly or monthly to designated
reports/spreadsheets.
1.12 To chase up when requested, relevant data via email, telephone or in person.
1.13 Disseminating team wide communications and to maintain information boards with up to date and relevant information.
1.14 To help produce monthly and quarterly dashboard reports as requested in the formats
designated by the team managers.
1.15 To help to maintain and contribute to producing data for statutory returns for the
Department.
1.16 To help develop and maintain effective filing, retrieval and bring forward systems for the department.
1.17 To help undertake and collate responses and produce reports for department
survey’s/audits.
1.18 To communicate effectively with a wide range of personnel at all levels to ensure a
cohesive workflow and customer service.
1.19 To maintain good working relationships with the team
1.20 To undertake any other administrative, clerical or secretarial duties applicable within the nature and grade of the post.
1.21 Set up and maintain the schedules for inspections
1.22 To receive deliveries on behalf of the department.
1.23 To cross cover for other administrators across the service as and when required.
1.24 To support the request/production of ID cards.

 

Training and Development
2.1 On the job training will be given for all aspects of the job.
2.2 To participate in SSL’s annual development process, and to help identify own training
and development needs.
2.3 To have Regular Management Supervision (RMS’s) sessions and 1 to 1’s Bi-monthly.
2.4 To attend statutory and mandatory training as required or undertake via the e-learning
system.
2.5 To undertake any appropriate training associated to the job which may be considered
applicable.
- All employees must comply with all SSL and the relevant BSMHFT Policies and
Procedures.
- Confidentiality must be maintained at all times in accordance with GDPR
- To ensure that they contribute and work towards the service/organisational aims and
objectives.
- As an individual is required to respect and promote issues of equality, diversity and
rights in accordance with good practice and legislation.
This Job Description represents an outline of the responsibilities of the post and may be
amended following consultation with the post holder from time to time.

Person specification

Qualifications

Essential criteria
  • NVQ Business administration level 2, RSA3 and/or previous experience of secretarial/administrative work at a similar level
Desirable criteria
  • Customer Care Training
  • ECDL
  • NVQ Business administration level 3

Knowledge experience skills

Essential criteria
  • -Evidence of working within an office environment. -Ability to work well under pressure and manage multiple tasks simultaneously. -Ability to work standalone. -Competent use to Microsoft Office Skills Ability to plan, organise own workload, work under pressure and meet tight deadlines. -Good telephone manner and ability to take telephone messages accurately. -Ability to use other IT packages. -Good numeracy skills. -Ability to undertake the taking of notes/minutes of meetings.
Desirable criteria
  • -Estates and facilities admin / NHS admin experience. -Knowledge of Facilities functions (Combined Estates and Hotel Services/Catering).

Application form

Essential criteria
  • -Ability to communicate effectively at all levels (internally and externally). -Motivated to work independently with minimal supervision. -To communicate clearly and concisely both verbally and in writing. -Professional, courteous, reliable, honest and enthusiastic. -Able to maintain strict confidentiality. -Work well within a team. -Ability to work flexibly. -Ability to travel/work between sites. -Ability to problem solve.

Employer certification / accreditation badges

Committed to being an Inclusive EmployerApprenticeships logoDisability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Cross
Job title
Facilities Admininstration Manager
Email address
[email protected]
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