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Crynodeb o'r swydd

Prif leoliad
Administrator Specialist Palliative Care Team
Gradd
NHS AfC: Band 3
Contract
Parhaol: Part Time 09:00-17:00 Wednesdays and Fridays
Oriau
Rhan-amser - 15 awr yr wythnos (09:00-17:00 Wednesdays and Fridays)
Cyfeirnod y swydd
253-0524-6213680
Cyflogwr
The Dudley Group NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Stourbridge Health and Social Care Centre
Tref
Dudley
Cyflog
£22,816 - £24,336 Pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
23/05/2024 23:59

Teitl cyflogwr

The Dudley Group NHS Foundation Trust logo

Administrator

NHS AfC: Band 3

Trosolwg o'r swydd

The post holder will provide a comprehensive administrative role undertaking typing duties within the Specialist Palliative Care Team.  The post holder will be expected to register and process referrals received for the service, providing an efficient telephone and reception service to patients, primary and secondary care staff, the voluntary sector, and social care, initiating appropriate action, as required. The post holder will carry out his/her duties as defined in this job description in such a way as to make a direct and positive contribution to the organisation of the work.  It is essential that the post holder should exercise initiative commensurate with the role and that confidentiality be maintained at all times.  You should have a meticulous approach to work and excellent communication skills to support our team. 

 

Prif ddyletswyddau'r swydd

  • Process referrals for the service, ensuring users are signposted to the appropriate service.
  • Provide a comprehensive administrative service to the specialist palliative care service, including typing correspondence, documents and presentations, often with a high degree of confidentiality and at times, complexity.
  • Assist in the gathering of data as directed by the specialist palliative care team.
  • Responsible for the organisation of meetings and room bookings.
  • Manage the diary system for the specialist palliative care teams.
  • Coordinate external events for the service, producing presentations as required.
  • Act as the first point of telephone contact, for all users of the service, being always courteous and professional.
  • Provide administrative support to the team including the maintenance, monitoring, and ordering of stationary and other stock.

 

Gweithio i'n sefydliad

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

 We are committed to home life balance through flexible working and making reasonable adjustments where possible.

 

 

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

  • Maintain records including computerised systems, databases and spreadsheets required by the teams. 
  • Contribute to the development and implementation of new office procedures and systems in line with the needs of the services. 
  • Produce clear and accurate written correspondence (including the composition of ad-hoc routine letters) e.g., letters, memos, reports, presentations etc, using competent copy, audio tapes, IT skills, accurate data inputting and use of Trust intranet and internet as required. 
  • Contribute to the smooth running of administrative systems and meeting all relevant deadlines. 
  • Proactively identify additional activities in accordance with the role, which would increase postholder efficiency and the efficiency of the team; offer suggestions for improvement and implement agreed activities. 
  • Undertake general clerical duties appropriate to the role e.g., reception duties, dealing with post, photocopying, ordering/requisitioning, reporting faults, filing/retrieval, booking appointments, scanning, diary management, petty cash, minute/note taking and the collation and distribution of data/information etc. 
  • Work with sensitivity and have a good understanding of the service provision and issues experienced by its users. 
  • Act as a focal point for the team/service. Provide a friendly and professional service, deal with enquires from a multitude of sources, via a variety of means. E.g., face to face/phone/e-mail/letter. Exercise initiative, analysis, problem solving or directing on/escalating as appropriate.  
  • Ensure accurate recording and maintenance of computerised/manual filing records and systems in accordance with operating procedures, collating, and providing statistical data as requested. Undertake routine or ad-hoc validation as requested. 

Manyleb y person

Qualifications and Education

Meini prawf hanfodol
  • GCSE or equivalent at Grade C or above in English language
  • OCR/RSA II typing or equivalent
  • Medical audio typing/transcription
Meini prawf dymunol
  • Medical Secretarial AMSPAR Diploma

Knowledge and Trraining

Meini prawf hanfodol
  • Knowledge of Medical Terminology
  • Proficient in use of Microsoft office packages
Meini prawf dymunol
  • Previous employment in NHS in similar role

Experience

Meini prawf hanfodol
  • Previous administration clerical or secretarial work
  • Demonstrates an understanding of confidentiality
Meini prawf dymunol
  • Knowledge of NHS administration procedures

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.ENEI Gold '22Care Leaver CovenantNHS Pastoral CareArmed Forces Covenant Bronze Award

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Kate Hall
Teitl y swydd
Head of Nursing Specialist Palliative Care
Cyfeiriad ebost
[email protected]
Rhif ffôn
01384321523
Gwybodaeth i gefnogi eich cais

The post is 15 hours to be worked on Wednesdays and Fridays 09:00-17:00.  

 

For an informal discussion regarding the post please contact Kate Hall, Head of Nursing Specialist Palliative Care on 01384 321523.   

 

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg