Job summary
- Main area
- Emergency
- Grade
- Band 3
- Contract
- Permanent: At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert
- Hours
- Full time
- Part time
- Job ref
- 253-0925-7470612
- Employer
- The Dudley Group NHS Foundation Trust
- Employer type
- NHS
- Site
- Dudley Group NHS Foundation Trust
- Town
- Dudley
- Salary
- £24,937 - £26,598 Pro Rata Per Annum
- Salary period
- Yearly
- Closing
- 07/10/2025 23:59
Employer heading

Senior Care Support Worker ED
Band 3
Job overview
The successful applicant will be working in a Multidisciplinary Team within the Emergency Department, ensuring patients admitted to the Unit receive a high standard of care, whilst continuing to achieve both National and Local Targets.
If you enjoy a challenge and are highly motivate, organised and have good communication skills and would like to join a dynamic and highly skilled team then this is the job for you. We offer support for flexible working and have excellent staff engagement and hold regular events throughout the year that put staff at the centre of change and innovation.
Main duties of the job
The Senior Care Support Worker will together with members of the Nursing team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse.
The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient's condition which may require the intervention of others.
The post holder will be assessed on appointment on their level of competence and required as part of the Trusts training and development programme for care support workers to undertake a structured pathway of development to include basic skills and in house development programme.
In return we offer you structured training and professional development supported by our in house PDN and Senior Management Team.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Person specification
Qualification
Essential criteria
- NVQ level 3/ diploma level 3 or working towards
- English & Maths A - C, 9 - 4 or Functional Skills Level 2
Desirable criteria
- Male Catheterisation
- ECG
- Venepuncture
Experience
Essential criteria
- Previous experience of caring for people in a care worker role within a hospital, the community or a residential nursing home setting
- Experience of close working with members of the multidisciplinary team
Desirable criteria
- Previous NHS Acute Medical experience
Communication and Relationship Skills
Essential criteria
- Effective communication skills, verbal and written
- Computer literate
Equality, Diversity, Inclusion and Trust Values
Essential criteria
- Able to provide safe, caring and effective services
- Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
- Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Jo Perrin
- Job title
- Lead Nurse
- Email address
- [email protected]
- Telephone number
- 01384456111
- Additional information
01384 456111 extension 1755
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