Job summary
- Main area
- Oncology
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.)
- Job ref
- 253-0725-7262667
- Employer
- The Dudley Group NHS Foundation Trust
- Employer type
- NHS
- Site
- Dudley
- Town
- Dudley
- Salary
- £24,465 Pro Rata Per Annum
- Salary period
- Yearly
- Closing
- 04/08/2025 23:59
Employer heading

CSW - C4 Day case
Band 2
Job overview
We have an exciting opportunity for a Clinical Support Worker to join our team on C4 Day Case Unit. You will need to be able to work as part of a team, possess good communication skills, both written and verbal and enjoy a challenge!
If you are a caring, hard working person with previous experience in a care worker role who strives to make a difference please consider coming to join our friendly team.
Main duties of the job
The Clinical Support Worker will work together with members of the Nursing team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse.
The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient’s condition which may require the intervention of others.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Person specification
Qualifications
Essential criteria
- English and Maths Qualifications at one of the following academic levels/grades:- O Level - Grade A to C CSE Grade 1 only GCSE Grade A to C GCSE Grade 9 to 4 Functional skills Level 2
Desirable criteria
- NVQ Level 2 in Health Care
- Care Certificate
Knowledge & Training
Essential criteria
- Reception/telephone skills
- Demonstrates a caring attitude to patient care
- Demonstrates respect for patient dignity
- Demonstrates knowledge of duties required as a Clinical Support Worker
- Willingness to undertake NVQ Level 2 in Healthcare, as appropriate
Desirable criteria
- computer literate
Experience
Essential criteria
- Previous experience of caring for people in a care worker role within hospital, community or Residential Nursing Home setting
- Experience of customer care/dealing with the public
Communication & Relationship Skills
Essential criteria
- Understanding of confidentiality
- Honest and trustworthy
- Ability to work as part of team
- Able to work flexibly e.g. internal rotation
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Karianne Palmer
- Job title
- Lead Nurse
- Email address
- [email protected]
- Telephone number
- 01384 456111
- Additional information
For an informal discussion about the role please contact:
Lead Nurse Karianne Palmer 01384 456111 EXT 2442
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