Job overview

An exciting opportunity has arisen for a Medical Administration Apprentice to join the Failsafe Ophthalmology & Optical Services Team at The Dudley Group NHS Foundation Trust.

Our Medical Administration apprenticeship offers you the chance to earn a salary, gain valuable experience and new skills, whilst supported to achieve a professional qualification.

The Dudley Group NHS Foundation Trust is looking for individuals who are:

• Pro-active
• Enthusiastic
• Self-motivated
• Caring and Respectful

Individuals will also be keen to learn and develop new skills and willing to be flexible to meet the changing demands of the service.

This role involves supporting the Failsafe Team in validating Ophthalmology patients who are overdue appointments or lost to follow up in the appointment system,  book patient appointments dependant on the level of risk to their eyesight and undertake other administrative tasks as required.

The post holder will take part in management  and Governance meetings. Much of the work is computer based and involves using spreadsheets and manipulating data, so it is essential to have good IT skills and enjoy computer-based work.

Main duties of the job

Apprenticeship Programme details:

• Apprenticeship Standard – Business Administration, Level 3.
• Level 2 in Medical Terminology.
• Training provider will be DBC & Mediterm Training.
• The programme will be on a fixed term contract for 18 months.
• Salary will be paid at National Apprentice wage, £8 per hour with a yearly salary of £15642.90 for the first 12 months. For the final 6 months, this will change to minimum wage for age.

Eligibility

Candidates must have:

-      Maths and English - GCSE grade D or above, grade 3 to 9, or equivalent in Functional Skills at Level 1.

Please Note: you will need to provide original certificates as proof of these qualifications.

Successful candidates who have a GCSE grade D/3:

-      If aged 16 to 18 will be required to complete Functional Skills and achieve level 2.

-      If aged 19 or above, are strongly recommended to complete Functional Skills and achieve level 2.

Please Note: you will need to provide original certificates as proof of these qualifications.

Candidates who hold the following qualifications are not eligible:

• A degree / degree level qualification or higher in Business Administration or similar related subject
• NVQ/QCF / Apprenticeship Standard Level 3 or higher in Business Administration
• Level 2 or above in Medical Terminology

Candidates who have previously started or part completed a Business Administration Level 3 Apprenticeship, must declare this on their application.

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible.  We believe no-one should have to sacrifice family, friends, or their personal interests for work.  We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)