Job summary
- Main area
- Surgery
- Grade
- Band 2
- Contract
- 12 months (fixed term)
- Hours
- Part time - 24 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.)
- Job ref
- 253-0425-7149676-A
- Employer
- The Dudley Group NHS Foundation Trust
- Employer type
- NHS
- Site
- Russells Hall Hospital
- Town
- Dudley
- Salary
- £24,169 per annum pro rata
- Salary period
- Yearly
- Closing
- 02/07/2025 23:59
Employer heading

Care Support Worker - Ward B4
Band 2
Job overview
Ward B4, Surgery
CSW, Band 2
24 hour Position Available - working 12 hours shifts
12 month fixed term Contract
Our acute surgical ward specialising in colorectal and gastrointestinal surgery, aims to provide a high quality effective service to all patients, encompassing the trusts vison and values.
We are searching for caring individuals who understand the needs of our patients and display compassion and patience at all times.
Successful applicants will be actively encouraged to develop their skills and knowledge to meet both personal and service development needs.
Main duties of the job
The Care Support Worker will work together with members of the Nursing / Midwifery team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse.
The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient’s condition which may require the intervention of others.
The post holder will be assessed on appointment on their level of competence and may be required to undertake development to include basic skills and in house development programme.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person specification
Education and Qualifications
Essential criteria
- Maths and English qualification – GCSE A-D, or Grade 4-9, or Functional Skills Level 1
- Care Certificate or ability to complete within 12 weeks of commencing employment
- QCF/NVQ Level 2 in Healthcare or equivalent qualification/relevant experience
Knowledge & Training
Essential criteria
- Ability to recognise limitations of knowledge and competence and practice within these boundaries
- Prepared to undergo further training
- Able to use and update IT systems with patient information
- An understanding of their role within the team
Communication & Relationship Skills
Essential criteria
- Ability to communicate appropriately with patients, relatives and / or carers
- Ability to communicate effectively with staff / multidisciplinary team
- Positive and enthusiastic approach to work
- Courteous and polite
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Melissa Bissell
- Job title
- Lead Nurse
- Email address
- [email protected]
- Telephone number
- 01384 456 111
- Additional information
01384 456 111 extension 2665
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