Job summary
- Main area
- Cardiology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday 9:00 - 17:00)
- Job ref
- 407-MLTC-7371069
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Manor Hospital
- Town
- Walsall
- Salary
- £24,937 - £26,598 per annum, pro rata
- Salary period
- Yearly
- Closing
- 10/09/2025 08:00
Employer heading

AfC Band 3 Assistant Support Secretary
NHS AfC: Band 3
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
This is an exciting opportunity for an enthusiastic Medical Secretary to join our busy and friendly department. The post holder must be able to undertake a range of administrative duties, be well organised with excellent typing, administration and communication skills. Applicants will need to have experience of working in a busy office environment, be able to prioritise their workload efficiently, have excellent attention to detail and be able to work independently using own initiative. Applicants ideally should have previous experience in a medical secretarial role with an understanding of medical terminology being proficient in audio typing and be able to work independently using own initiative. This role requires the candidate to be flexible with their role as each day is different.
This role will specifically be to arrange departmental meetings, prepare agenda’s, attend the meetings and type the minutes. The post holder will also be the named secretary for least one Consultant and will be expected to type clinical letters as well as undertake general admin duties and booking appointments.
Main duties of the job
The main duties of the job are varied, but overall include:
- Arranging, preparing agenda’s and minute taking for departmental meetings
- Supporting at least two consultant – including typing letters
- Booking patients for Outpatient appointments
- Sending letters in a timely manner
- Filing
- Communicating with Consultants and other medical/operational team members effectively.
- Answering the telephone and liaising with patients in a friendly and professional manner.
- Ensuring confidentiality is maintained at all times.
Working for our organisation
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which will commence in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
Detailed job description and main responsibilities
Please see the attached Job Description and Personal Specification for further details on the job role. If you have any queries, please contact Richard Pillinger on the details provided.
Person specification
Qualifications
Essential criteria
- NVQ L3 (or equivalent)
- Educated to GCSE/O Level standard/equivalent
Desirable criteria
- Word Processing/Audio typing Skills
Experience
Essential criteria
- Excellent knowledge of the full range of Microsoft Office Programmes
Desirable criteria
- Experience working in an NHS office environment
Skills
Essential criteria
- Able to use own initiative and able to work with limited supervision, managing and prioritising own workload
- Ability to oversee and motivate secretarial support staff
Desirable criteria
- Excellent interpersonal and communication skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Richard Pillinger
- Job title
- Deputy Care Group Support Manager
- Email address
- [email protected]
- Telephone number
- 01902721172
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