Job summary
- Main area
- Clinical Support Worker -Medicine and Long Term Conditions
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 407-MLTC-7367285
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Walsall Health Care NHS Trust
- Town
- Walsall
- Salary
- £24,465 per annum, pro rata
- Salary period
- Yearly
- Closing
- 01/09/2025 08:00
Employer heading

Clinical Support Worker - MTLC
NHS AfC: Band 2
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
Please come and join us as a Clinical Support Worker in Medicine and Long Term Conditions.
We have a number of vacancies across the division, these don't come up very often and are only vacant as people working on here have progressed.
We welcome applications from experienced clinical support workers (from NHS and private sector) and also welcome applications from people who live the the trust values of Respect Compassion Teamwork and Professionalism.
Part-time and Full-time hours are available, applicants must be willing to work over the twenty-three hour per week and have a mixture of shifts (days/nights/weekends).
Main duties of the job
Support the registered practitioner, and where appropriate, other members of the ward / department clinical team as required.
Assist in the maintenance of the patient’s individual hygiene requirements, including supporting/ undertaking fundamental patient care, such as washing, dressing, skin care, oral care, hair care, nail care etc. Ensure any concerns or changes in the patients' condition are reported to the registered practitioner.
Assist in the prevention of pressure ulcers, complete required documentation and report any concerns or changes in skin integrity to the registered practitioner.
· Assist in the preparation of patients prior to them receiving meals and beverages, providing assistance with feeding / drinking where appropriate.
Correctly record and monitor dietary and fluid intake of patients, informing registered practitioners of progress and / or any difficulties relating to dietary / fluid intake experienced by the patient.
Communicate effectively and maintain good relationships with patients, relatives, and other healthcare practitioners.
Actively support and assist in alleviating distress and anxiety for patients and carers whilst in hospital, seeking support from a registered practitioner when required.
In accordance with training, ensure safe and effective infection prevention and control (including waste management), handwashing and wearing of Personal Protective Equipment are always adhered to.
Working for our organisation
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Detailed job description and main responsibilities
As well as the expected duties of a clinical support worker, we would expect that above all your main responsibility is to ensure you always show kindness to patients, your colleagues and visitors to the ward.
That your responsibility is to give the level of care you would want to receive yourself or would expect your loved ones to receive.
Please see Job Description and Person Specification for more information.
Person specification
Qualifications
Essential criteria
- Must have completed Level II HCA training or willing to undertake
Desirable criteria
- Must demonstrate the need for confidentiality
Skills
Essential criteria
- Must be able to maintain safe environment
- Applicants must be literate and numerate, good communication skills are important
Knowledge
Essential criteria
- Must demonstrate a general understanding of the role outlined in the job description
Experience
Essential criteria
- Skills and experience necessary for the safe and effective performance of the job
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Natasha Gallagher
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 01922653168
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