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Job summary

Main area
Deputy Care Group Manager
Grade
NHS AfC: Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
407-SURGERY-7359498
Employer
Walsall Healthcare NHS Trust
Employer type
NHS
Site
Walsall Manor Hospital
Town
Walsall
Salary
£38,682 - £46,580 Pro Rata
Salary period
Yearly
Closing
26/08/2025 23:59

Employer heading

Walsall Healthcare NHS Trust logo

Deputy Care Group Manager

NHS AfC: Band 6

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement. 

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.
 
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk) where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.
 

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant.  The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community.  As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.

 

 RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM

 


 

Job overview

The post holder will be required to undertake a wide range of duties within Head & Neck services and provide operational management support to the Division to meet its quality, activity and financial targets.

Main duties of the job

The role will have the responsibility for the day to day operational management of Oral/Max Fax, Ophthalmology and Orthodontic Services, supported by the Care Group Manager with strategic service redesigns/projects.


The role will involve day to day management of the PTL, ensuring clinical activity is maintained to meet the 18wk RTT standard & the National cancer standards in line with the Trusts quality and safety agenda.


The post holder will be responsible for supporting the delivery of CIP programmes assigned to the speciality and ensuring that transformation delivery ideas are actioned.


The person will also manage the rotas for staff within the clinical specialty.


The post holder will undertake the role of failsafe officer for Ophthalmology to monitor and co-ordinate bookings for high risk Ophthalmology conditions.


The post holder will work with the Clinical Service Leads, Department Managers, Finance, Information & Performance and Human Resource managers to support service developments and achievement of national and Local standards.

For further information please refer to the attached Job description

 

Working for our organisation

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. 

A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.

Detailed job description and main responsibilities

The role will have the responsibility for the day to day operational management of Oral/Max Fax, Ophthalmology and Orthodontic Services, supported by the Care Group Manager with strategic service redesigns/projects.

 

For further information please refer to the attached Job description

Person specification

Skills

Essential criteria
  • Ability to plan and manage work to optimise resources available ensuring timelines and budgets are met
  • Ability to present data and analyses to differing audiences both in high quality written reports and verbally.
  • Highly competent in the use of Excel, Access and a range of statistical computer packages.
Desirable criteria
  • Ability to organise and evaluate data demonstrating sound judgement and analytical skills

Qualifications

Essential criteria
  • Formal education to first degree level or experience in an NHS operational management role at Band 5 for at least 2 years.
Desirable criteria
  • Significant evidence of relevant Continuous Professional Development acquired through practice and a combination of

Knowledge

Essential criteria
  • Experience of working as an operational manager for at least 2 years in the NHS
Desirable criteria
  • Experience of managing and setting budgets

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardArmed Forces Covenant

Application numbers

Please note this vacancy may close early due to high volume of applications

Documents to download

Apply online now

Further details / informal visits contact

Name
Bhajan Kaur
Job title
Care Group Manager
Email address
[email protected]
Telephone number
01922 721172
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