Job overview

Care Group Administrative Assistant -Permanent Post

The post holder is to support the Care Group Support Officer (CGSO) in the operational management and delivery of Divisional priorities. They will be required to facilitate the continuous provision of a high quality administrative support to the Care Group Management team. They will support the CGSO in ensuring that patients are proactively managed and monitored in order to support the delivery of the Trust 18 week RTT target.  Ensuring that on- going compliance with national and local waiting time's targets at all times are met.  The post holder will support the CGSO in effective liaison with patients and clinicians in order to ensure that all Trust targets are met.

The post holder will be well organised, have attention to detail and proactively identify, escalate and resolve any patient pathway issues relating to 18 week delivery.  Excellent communication skills are required as well as experience of working within the Trust IT systems eg. Careflow and Fusion.  Flexibility and a responsive attitude are also required in order to react to changing demands of the division. 

PLEASE NOTE - IF THIS POSITION RECIEVES A HIGH NUMBER OF APPLICATIONS, IT IS SUBJECT TO CLOSING EARLY. 

Main duties of the job

Care Group Administrative Assistant 

An exciting opportunity has arisen within the Division of Medicine for a Care Group Administrative Assistant working 37.5 hours per week. 

The post holder will be accountable for providing an efficient administrative service to a number of medical specialties, under Long Term Conditions, as well as supporting the wider Division.

The successful candidate will need to be enthusiastic and positive team player. The candidate should have experience of working in an administrative setting, preferably within healthcare.

The post holder will act as a point of contact for all members of the Multi-Disciplinary Team, as well as external stakeholders and must be able to organise their own workload within defined guidelines.

Please tailor your application to the Job Description/Person Specification provided.  Training for the systems we use will be provided.

The Trust reserves the right to close this vacancy early should we receive 50 applications prior to the advertised closing date. Therefore if you think this job is for you, please ensure you submit your application as soon as possible!

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Working for our organisation

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.