Job summary
- Main area
- Division of Surgery
- Grade
- NHS AfC: Band 2
- Contract
- Fixed term: 12 months (to cover maternity leave)
- Hours
- Full time - 37.5 hours per week (Monday-Friday)
- Job ref
- 407-SURGERY-7657944
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Walsall Manor Hospital
- Town
- Walsall
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 31/12/2025 08:00
- Interview date
- 21/01/2026
Employer heading
Access Assistant Access Inpatients
NHS AfC: Band 2
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
- To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
- Using initiative to ensure that patients are booked in line with local and national access targets.
- Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of Operations–Corporate Services
- working pattern Wednesday, Thursday, Friday - 9.00 am - 5pm
PLEASE NOTE THAT THIS POST IS SUBJECT TO CLOSING EARLY IF A LARGE NUMBER OF APPLICATIONS IS RECEIVED.
Main duties of the job
An exciting opportunity has arisen for an enthusiastic and motivated individual to join our friendly Inpatient Access team.
The Inpatient Access Administrators provide a focal point for inpatients and are responsible for booking a variety of theatre sessions across the trust.
You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions. You must have a flexible approach and possess effective communication skills.
You must be a confident, diplomatic, team player who will thrive in a busy environment.
Knowledge of the Patient Administration System is vital in this frontline role to provide support in the smooth running of this office.
For further information please contact Jayne Harris 01922 721172 ext 6835
Working for our organisation
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Detailed job description and main responsibilities
- To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
- Using initiative to ensure that patients are booked in line with local and national access targets.
- Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of Operations–Corporate Services
For further details / informal visits contact:
Name
Jayne Harris
Job title
Elective Access Manager
Email address
Telephone number
01922 721172
Additional contact information
For further information or an informal visit please contact Jayne Harris
Person specification
Experience with patient management Systems
Essential criteria
- • Experience with patient management systems • Previous Office experience
Good standard level of Education (2 GCSE's or equivalent
Essential criteria
- Good standard level of education (2 GCSE's or equivalent)
Good Keyboard, IT and administration skills
Essential criteria
- Good keyboard, IT and administrative skills - good communication skills
Desirable criteria
- customer care skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Jayne Harris
- Job title
- Elective Access Manager
- Email address
- [email protected]
- Telephone number
- 01922 656835
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