Job summary
- Main area
- Infant Feeding Support Worker
- Grade
- NHS AfC: Band 3
- Contract
- Fixed term: 12 months (1 year)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 407-WCCSS-7169826-A
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Walsall Manor Hospital
- Town
- Walsall
- Salary
- £24,625 - £25,674 pa
- Salary period
- Yearly
- Closing
- 05/06/2025 23:59
Employer heading

Maternity Infant Feeding Team Support Worker
NHS AfC: Band 3
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
An exciting opportunity has arisen for a passionate and committed person to join the Infant Feeding team at Walsall Manor Hospital.
The post holder will be working as part of the Walsall Manor Hospital (Maternity Directorate) Infant Feeding Team, contributing to all aspects of the service, but focusing on working on Ward 25 and within the community, working closely with midwives and maternity support workers to assist in achievement of full baby Friendly Initiative Accreditation for Walsall Maternity and Neonatal Units.
Main duties of the job
The Infant Feeding Maternity Team Support Worker (IFMTSW) will work together with the members of the maternity and neonatal team to provide a high standard of care to women and their families to provide infant feeding support and information.
The role will involve both clinical work with families on the postnatal ward and within community to achieve their infant feeding goals as well as participation of Baby Friendly staff and family audits. There is an opportunity to be involved with delivering training to staff and to attend Baby Friendly Conferences.
Working for our organisation
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.
A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.
Detailed job description and main responsibilities
Clinical Duties
These relate to all areas unless specifically stated.
1. To provide infant feeding support and information to enable parents to make informed feeding choices and to support them with their chosen method of feeding.
2. To provide a high standard and quality of care to women and babies in accordance with Trust clinical policies, procedures and guidelines.
3. To observe women/baby and report to the midwife/ nurse responsible for care, any signs of discomfort, distress or concern.
4. To provide advice and information on discharge planning in accordance with agreed procedures.
5. To take emergency action as necessary to safeguard women and babies and notify the midwife/nurse of the situation as soon as possible.
6. To bleep medical staff (and others) when requested to do so by nursing/midwifery staff. Also to answer general telephone enquiries.
7. To refer to the appropriate health professional when deviation from the normal occurs and to work in partnership with that health professional to ensure safe standards of care.
8. To provide lactation and breastfeeding support following local and national guidance.
9. Take part in the audit of the UNICEF UK Baby Friendly Neonatal standards.
10. Be involved in the delivery of infant feeding training, support the organisation and delivery of practical skills reviews for relevant staff.
11. To support women who have chosen to formula feed. Provide information about the different types of formula, how to sterilise equipment and prepare feeds correctly and responsive bottle feeding.
12. To support families when their baby is transitioning from tube feeds to breastfeeding, to work with families, nurses and neonatologists to develop feeding plans appropriate to the baby’s stage.
13. Exercise compassionate counselling and information giving skills.
14. To assist in the safekeeping of the families’ property or personal belongings in accordance with hospital policies.
15. To deal with waste and soiled linen in the appropriate way and in accordance with hospital policy.
16. To maintain a clean and pleasant and safe clinical environment.
17. To communicate with women, relatives and colleagues in a courteous and helpful way.
18. To assist in the monitoring and restocking of supplies and ensure adequate levels including leaflets, in clinical areas and community.
19. To assist in the maintenance of equipment.
20. Check breast pump equipment and report any discrepancies to midwives/nurses including action taken.
21. To maintain infant feeding stocks in the clinical environment, ensuring adequate stock levels at all times.
22. To carry out any other reasonable duties as may be required, which are commensurate with the post, to meet the needs of the service. This will include cover of appropriate duties during the absences of colleagues.
23. Communicating via a range of multi-disciplinary agencies.
24. To be familiar with the P.A.S system, to assist in clerical duties including input of data following appropriate training.
25. To maintain accurate contemporaneous legible records and statistical data as required. To have knowledge of transport of patient information in the community setting.
26. To assist and support the continual review, development and improvement of maternity services.
27. To participate in clinical incident reporting within maternity.
28. To be competent in taking Blood glucose monitoring (BG’s) samples on Neonates following appropriate training.
29. To be competent in alternative means of feeding, such as tube and cup within the transitional care environment following appropriate training.
Personal responsibilities
- To maintain standards of organisational conduct e.g. correct wearing of uniform, punctuality etc.
- To work effectively within a team and assist in maintaining a good working atmosphere.
- To present a positive attitude and demonstrate a commitment to the Trust.
- Keep up to date with changes in Trust policies and comply with these in carrying out duties, in particular
· your personal responsibilities as defined in the Health and Safety at Work Act.
· The requirements of 'The Lone Worker' Policy.
· the requirements in the Fire Safety Policy.
· the requirements in the Sickness and Absence Policy and your responsibility.
· The requirements of the Working Time Directive and Trust policy HR 33 working time regulation.
5. To attend Mandatory lectures relating to Lifting & Handling, Fire and Basic Life Support annually and any others identified.
6. To undertake any identified training to ensure compliance with the role.
LOCATION
Based in the Maternity Unit at Walsall Manor Hospital and to work within the community of Walsall which may include other local premises (i.e. health centres, children's centres and women's homes).
Person specification
Qualifications
Essential criteria
- A recognized externally validated breastfeeding course such as the Breastfeeding Network Helpers/Supporters course
Qualifications
Essential criteria
- Recent experience of supporting breastfeeding in a healthcare setting
Key Competency
Essential criteria
- Ability to work within policies and procedures/guidelines and act accordingly
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Victoria Wade
- Job title
- Specialist Midwife for Infant Feeding
- Email address
- [email protected]
- Telephone number
- 019227211727720
If you have problems applying, contact
- Address
-
Walsall Healthcare NHS Trust
Manor Hospital
Moat Road
Walsall
West Midlands
WS2 9PS
- Telephone
- 07890305746
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