Job summary
- Main area
- Nursing
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 407-COMMUNITY-7416346
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Virtual Ward Service, The Loft
- Town
- Walsall
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 18/10/2025 23:59
Employer heading
Clinical Support Worker Virtual Ward
NHS AfC: Band 3
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
We are looking for a highly motivated ‘can do‘ individual to join our Virtual Ward Team.
An exciting opportunity has arisen to help with the expansion of the virtual wards across Walsall. You will be responsible for assisting the practitioner in charge of the shift with the management of patients receiving care on the virtual ward. You will need to be competent in the use of computer systems and have experience in the delivery of high-quality patient centered care in the acute setting or the patients own home. You will need to be able to work flexibly to meet the demands of the service, working 7 days across a 7 day service that will operate 24/7. You must demonstrate excellent communication skills and have experience of multi-disciplinary/multi agency working.
PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
Main duties of the job
- Visit patient in the own home to support with care/ clinical treatment they require.
- Report findings acting on team leaders instruction.
- Support team leader with promotion of the service
- Support team leader with data collection and inputting
Working for our organisation
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Detailed job description and main responsibilities
- Visit patient in the own home to support with care/ clinical treatment they require.
- Report findings acting on team leaders instruction.
- Support team leader with promotion of the service
- Support team leader with data collection and inputting
Person specification
Qualifacations
Essential criteria
- NVQ level 2 or equivalent qualification / experience
- Ability to work independently.
Knowledge
Essential criteria
- Effective communication skills
- Ability to utilize relevant IT software
Out of hour work
Essential criteria
- Ability to travel independently across the Borough during the working day
- Ability to work Flexibly according to the need of the service.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Fiona Micheli
- Job title
- Clinical Lead Urgent Community Response
- Email address
- [email protected]
- Telephone number
- 01922604920
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