Job vacancy: Lead Assistant Technical Officer - Procurement and Homecare, Walsall Healthcare NHS Trust, Walsall

Job summary

Main area: Pharmacy
Grade: NHS AfC: Band 4
Contract: Permanent: Includes late working and bank holidays and weekends on rotation
Hours: Full time - 37.5 hours per week (Late nights, weekends and bank holidays on a rota basis.)
Job ref: 407-WCCSS-7354011

Employer: Walsall Healthcare NHS Trust
Employer type: NHS
Site: Walsall Manor Hospital, Pharmacy Department
Town: Walsall
Salary: £27,485 - £30,162 per annum pro rata
Salary period: Yearly
Closing: 01/09/2025 23:59

Lead Assistant Technical Officer - Procurement and Homecare

NHS AfC: Band 4

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk) where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.

RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM

Detailed job description and main responsibilities

The successful candidate will work as a key member of the Pharmacy Procurement and Homecare team supporting the day-to-day processing of prescriptions and invoices via the pharmacy computer system.

The individual will be an active member of the team and will:

Assist with the smooth running of the Pharmacy Homecare service.
Ensure accurate processing of homecare prescriptions.
Liaise with clinical teams to ensure homecare prescriptions are made available in a timely manner.
Ensure homecare invoices processed in the Pharmacy computer system are accurate, and that appropriate discounts have been applied.
Answer/resolve/escalate queries as appropriate.
Assist in the investigation and resolution of complaints and incidents.
Respect and maintain confidentiality of patient information at all times.
Provide general administrative support to the department.
Collaborate with suppliers, healthcare professionals, and internal teams to maintain stock levels and quality standards.
Collaborate with suppliers, healthcare professionals, and internal teams to maintain stock levels and quality standards.
To provide feedback on procedures when requested to by the Senior, Lead and Operational Technician(s).

As part of this role you will be required to participate in the provision of extended hours of service, including late night working, Saturdays and Sundays and bank holidays, according to formal rota arrangements. Additional training will be provided.

To report any suspected or observed defects in medicinal products and equipment to the appropriate person.

To be familiar with, and maintain, safe standards of work and adequate records of all processes.

To have due regard for, and to conform at all times with, those aspects of the General Pharmaceutical Council Code of Professional Ethics that apply to technical and support staff.

To have due regard for all statutory guidance applicable to the pharmacy, including Health and Safety at Work, Manual Handling and the Control of Substances Hazardous to Health (COSHH).

To maintain at all times the rules relating to patient confidentiality.

To maintain a clean and tidy department, organising the removal of waste to designated areas and transferring them for incineration.

To have due regard for the Trust policies on discrimination.

This list of duties is not exhaustive, and is subject to review at all times and in particular in the light of further developments in pharmaceutical services.

Person specification

Registration

Essential criteria

GPHC registration or the ability to register in September/October 2025

Skills and Knowledge

Essential criteria

Have experience of following policies and procedures
Have experience in the ordering and receipt of medicines from suppliers
Experience of working in a healthcare/ pharmaceutical setting

Desirable criteria

Have knowledge of procurement, homecare invoicing, goods receipt, storage requirements and stock control
Have excellent communication skills
Have excellent organisational skills

Qualifications

Essential criteria

NVQ Level 3 in Pharmacy Service Skills

Desirable criteria

Accreditated Checking Qualification

Please note your application will be transferred from the NHS Jobs system to internal Walsall Healthcare Trac System. All correspondence will be sent via Trac

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.

** Please Note that this post may be identified as suitable and a preference given for Internal at Risk Employees**

IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM

References from current and previous employers will be sought and must cover a minimum of 3 years employment. When completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover this period. Failure to complete this section may result in your application not being processed.

Please review the attached Job description and person specification carefully before applying to ensure that you meet the essential job requirements.

Candidates should be aware that, regardless of country of origin, their ability to communicate in written and spoken English to the standard required to carry out the post, will be assessed during the selection process.

Referee email addresses should be provided on your application form.

Following the closing date, if you have not heard from us within 6 weeks you may assume your application has been unsuccessful.

We reserve the right to close this job early. Interested applicants are therefore advised to apply as early as possible.

If a large number of applicants meet the essential criteria then random selection will be applied.

We are committed to operating flexible working practices wherever possible and committed to equal opportunities.

Mindful employer. Being positive about mental health.

Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name

Joanne Timmins

Job title

Enhanced Role Pharmacy Technician

Email address

[email protected]

Telephone number

01922 656424

Additional information

Majeed Khan - Lead Pharmacist Homecare Services

Hayley Lloyd - Pharmacy Team Leader - Procurement/Distribution and Homecare

If you have problems applying, contact

Address: Walsall Healthcare NHS Trust
Manor Hospital
Moat Road
Walsall
West Midlands
WS2 9PS
Telephone: 07890305746

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Job summary

Employer heading

Lead Assistant Technical Officer - Procurement and Homecare

NHS AfC: Band 4

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Registration

Essential criteria

Skills and Knowledge

Essential criteria

Desirable criteria

Qualifications

Essential criteria

Desirable criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

If you have problems applying, contact

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