Job summary
- Main area
- Pharmacy
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Job ref
- 407-WCCS-7811808
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Walsall Healthcare NHS Trust
- Town
- Walsall
- Salary
- £24,937 - £26,598 PER ANNUM
- Salary period
- Yearly
- Closing
- 18/03/2026 23:59
- Interview date
- 30/03/2026
Employer heading
Senior Pharmacy Assistant - Homecare Services
NHS AfC: Band 3
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
PHARMACY DEPARTMENT
Senior Pharmacy Assistant – Homecare Services
Salary Band 3
The Pharmacy department at Walsall Healthcare NHS Trust is looking for an enthusiastic and dedicated individual to support the Pharmacy Homecare Service.
You will work closely with the Pharmacy Homecare Team to provide high quality care and service to all patients.
Hours are 37.5hrs per week Monday to Friday. You will also be required to work late night and weekends/bank holidays within the dispensary on rota performing the full range of activities within this area.
Main duties of the job
Applicants should have good communication and organisational skills, be self-motivated and possess excellent interpersonal skills. You must be flexible and able to work well in an environment of change and transition. Applicants must also have good computer skills, be able to work well under pressure and understand your role within the team passing on queries to appropriate personnel when required.
You must be willing to learn and take responsibility, working well within a diverse team consisting of Pharmacy Technicians, Pharmacists, and other Administrative staff. You will also be expected to develop good working relationships with other departments across the Trust and independent Homecare Providers.
Working for our organisation
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in2018, extension of a Neonatal Unit and brand new, state of the art Emergency Department is in the process of being completed.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Detailed job description and main responsibilities
- Act as the first point of contact for the Pharmacy Homecare Team, dealing with routine queries and referring to the appropriate member(s) of the pharmacy team where appropriate.
- Assisting in the day-to-day smooth communication between the Pharmacy Homecare Team and other areas of the Pharmacy Department, the clinical areas and patients.
- Undertake administrative tasks to facilitate the efficient and timely running of the Pharmacy Homecare Service.
- Help to setup and maintain systems for accurate and efficient recording of Home delivery prescriptions.
- Process Homecare invoices and highlight any discrepancies to the Pharmacy Homecare admin team lead.
- Manage and collate statistical data on Pharmacy Homecare Team activity.
- Support the Pharmacy Homecare Team at operational and governance meetings.
Person specification
Qualifications
Essential criteria
- Must hold an NVQ level 2 in Pharmacy Services certificate
Experience
Essential criteria
- Demonstrate experience as a pharmacy assistant
- Using pharmacy computer system and other IT systems
Desirable criteria
- Experience of customer care/patient care and /or always understanding the need of confidentiality awareness at times.
Skills & Knowledge
Essential criteria
- Able to meet deadlines and manage time/set priorities
- Have basic keyboard skills including Microsoft Word, Excel and internet knowledge
Desirable criteria
- Able to undertake routine tasks including routine clerical duties, e.g. photocopying and filing
- Able to work within a multidisciplinary team
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Joanne Timmins
- Job title
- Enhanced Role Pharmacy Technician
- Email address
- [email protected]
- Telephone number
- 01922 656424
- Additional information
If you have problems applying, contact
- Address
-
Walsall Healthcare NHS Trust
Pleck Road
Walsall
WS2 9PS
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