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Job summary

Main area
Ward 17
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (days nights weekends bank holiday)
Job ref
407-MLTC-8172702
Employer
Walsall Healthcare NHS Trust
Employer type
NHS
Site
Walsall Healthcare NHS Trust
Town
Walsall
Salary
£25,760 - £27,476 per annum, pro rata
Salary period
Yearly
Closing
07/09/2026 08:00
Interview date
21/09/2026

Employer heading

Walsall Healthcare NHS Trust logo

Clinical Support Worker (higher)

NHS AfC: Band 3

Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

 

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.

 

We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.

 

As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.

 

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.

 

RESPECT    COMPASSION    TEAMWORK    PROFESSIONALISM

Job overview

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE A HIGH NUMBERS OF APPLICATIONS

Please come and join us as a band 3 Clinical Support Worker on ward 17, we are a 24 bedded respiratory ward that cares for patients who have Asthma, COPD, Lung Cancer and also level 2 patients who may be receiving Non-Invasive Ventilation, High flow Oxygen therapy and tracheostomy care.

 We welcome applications from experienced clinical support workers (from NHS and private sector) and welcome applications from people who live the trust values of Respect Compassion Teamwork and Professionalism. 

Part-time and Full-time hours are available; applicants must be willing to work over a 24-hour period per week.   Shifts will be rotational both day and night, weekends and bank holidays.

Main duties of the job

 

 General band 3 job description

Assist in the delivery of respiratory care under supervision

Monitor and record vital signs, this would also include supporting patients receiving oxygen therapy and nebulizers as directed

Support the trained nurse in assisting under supervision the set-up of None invasive ventilation

Recognize and promptly escalate signs of deterioration

Document care accurately in patient records

Support the registered practitioner, and where appropriate, other members of the ward / department clinical team as required.

Assist in the maintenance of the patient’s individual hygiene requirements, including supporting/ undertaking fundamental patient care, such as washing, dressing, skin care, oral care, hair care, nail care etc. Ensure any concerns or changes in the patients' condition are reported to the registered practitioner.

Assist in the prevention of pressure ulcers, complete required documentation and report any concerns or changes in skin integrity to the registered practitioner.

Working for our organisation

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Detailed job description and main responsibilities

We work closely with all members of the multidisciplinary team in what can be a challenging but overall very rewarding environment, and you will be well supported by our senior nursing team.

You will be encouraged to develop on your already excellent communication skills, caring and compassionate nature, and willingness to learn and develop. 

To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.

To keep the clinical area clean and tidy, maintaining a safe environment.

To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.

To chaperone or escort patients as needed under the direction of the registered professional.

To support relatives demonstrating compassion and empathy under the guidance of a registered professional.

To assist with the discharge process for patients as directed by the registered professional.

Take all reasonable steps to ensure the safekeeping of patient’s property in accordance with Trust policy.

Promote a professional, welcoming and uncluttered environment; keep all storage areas safe, clean and tidy.

To share responsibility in the care and maintenance of all equipment in the clinical area including all equipment cleaning.

 

Person specification

Skills

Essential criteria
  • NVQ Lv3 or equivalent experience
  • Maths and English qualification at level 2
  • Care Certificate or relavent hospital experience
Desirable criteria
  • Have worked within a hospital setting

Knowledge

Essential criteria
  • Must demonstrate a knowledge of the role and responsibilities of the post, clinical and non-clinical
  • Must have a working knowledge or their responsibilities in relation to clinical risk management
  • Must demonstrate an understanding of their roles and responsibilities in respect of education and development – their own and that of others

Experience

Essential criteria
  • Have worked in an acute hospital setting

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note this vacancy may close early due to high volume of applications

Documents to download

Apply online now

Further details / informal visits contact

Name
Michelle Williams
Job title
Ward Manager
Email address
[email protected]
Telephone number
01922 656515
Additional information

  01922 721172 ext:  6515     

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