Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 7
- Contract
- Secondment: 16 months (Or Fixed Term)
- Hours
- Full time
- Part time
- Flexible working
- Home or remote working
- Job ref
- 381-CO-6067416
- Employer
- Sandwell and West Birmingham NHS Trust
- Employer type
- NHS
- Site
- SWB NHS Trust
- Town
- West Bromwich
- Salary
- £43,742 - £50,056 per annum
- Salary period
- Yearly
- Closing
- 01/05/2024 23:59
Employer heading
Business Relationship Manager
NHS AfC: Band 7
Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
We have three strategic objectives:
People: To cultivate and sustain happy, productive and engaged staff;
Patients: To be good or outstanding at everything we do;
Population: To work seamlessly with partners to improve lives;
We run services from Sandwell, City and Rowley Regis Hospitals, Birmingham & Midland Eye Centre, Birmingham Treatment Centre, the Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.
Our next milestone is opening the Midland Metropolitan University Hospital (MMUH), a once in a career opportunity to shape care transformation within and beyond the hospital walls.
Developing and caring for our People is fundamental. We were one of the first Trusts to provide the Real Living Wage, as well as a Live and Work scheme to support people at risk of homelessness into paid work and training. We offer a range of staff benefits, health & wellbeing support and will help you to bring your ambition to life through our bespoke training and development programmes. As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.
Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.
Job overview
The Business Relationship Managers team is part of the Digital Transformation portfolio. It has been very successfully integrated into Informatics and the wider Trust.
We now require a further Business Relationship Managers to join our team on a fixed term/secondment to support us as we commission and open our new hospital, Midland Metropolitan University Hospital (MMUH) and beyond.
Main duties of the job
As an Informatics Business Relationship Manager, you will hold a pivotal role in working closely with clinical groups, as well as become part of a small team dedicated to helping our colleagues get the most out of their IT and the Informatics team.
Main duties will include:
Working with the clinical groups to assist with their digital ambitions.
Holding the Informatics department accountable for delivery of digital solutions.
Be a IT/Digital partner, working with key stakeholders to identify unmet
needs, propose IT solutions and assist management in the development
of business cases and project charters.
Proactively match business needs with the Trust’s existing technology
capability, by showcasing best practice with key stakeholders,
encouraging adoption of core systems and harmonised process, and
highlighting value in a business context.
Cultivate relationships with teams, medical and operations groups,
external agencies and partners to develop deep insights into the needs
of our business departments and customers.
Represent IT with external partners and customers, and consult on
selection and approval of third party service providers, web and mobile
solutions.
Working for our organisation
We are seeking applications for a number of exciting roles within the excellent Informatics Department at Sandwell and West Birmingham NHS Trust, we are aiming to be the best IT department in the region.
There are exciting times ahead, the biggest of which will be the opening of the Midland Metropolitan University Hospital in late 2024. We are aiming to be a fully integrated health trust with Acute, Community and Primary Care within our portfolio, we also work very closely and in collaboration with our neighbours in the health and social care settings.
Detailed job description and main responsibilities
For further information please see the job description and person specification to see what the job entails.
Person specification
Experience
Essential criteria
- Significant experience in IT / digital preferably within a healthcare setting
- Experience of creating, communicating and managing stakeholder expectations
- Experience of managing challenging stakeholders
- Ability to manage conflicting priorities
Qualifications
Essential criteria
- Degree in relevant subject or significant experience
- ITIL Foundation or willing to train to achieve qualification
- Project management foundation or willing to train to achieve qualification
Desirable criteria
- ITIL Practitioner
- Practitioner in project or change management
Communications
Essential criteria
- Exceptional communications skills to all levels of staff, at all levels using various mediums.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Sarah Cooke
- Job title
- Senior Business Relationship Manager
- Email address
- [email protected]
- Telephone number
- 07811261912
- Additional information
Any questions, please email clearly stating in the subject title: Question BRM Post.
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