Job overview

Are you an experienced NHS medical secretary looking to work within a friendly, established team and in a flexible and supportive working environment?  If your answers are yes please read on…

We have an exciting Medical Secretary positions available,  based at Sandwell Hospital working as part of the Obstetrics/Maternity team, 15 hours per week

The post holder will be providing secretarial support to a consultant obstetrician and the team. We offer flexible working and preferred working hours 

The key requirements for this position are the AMSPAR qualification, or a minimum of 2 years previous medical secretary experience.  

Candidates should also have experience of managing 18 week pathways and waiting list management, plus knowledge and evidence of patient information systems and other relevant IT systems.  Personal organisation, great communication skills and the ability to priorities workloads to juggle the ever changing priorities of the NHS are also essential, as is the experience of working in a fast paced environment. 

Main duties of the job

Actively managing the administrative processes associated with patient pathways and contributing to the effectiveness of clinical teams (including patient experience, patient flow and waiting list management) for specialty teams.

Co-ordinating, navigating and tracking a caseload of patients efficiently and effectively through their care pathway i.e. outpatients, day case, diagnostics and inpatients from referral to treatment and discharge for Obstetrics. 

Providing secretarial and administrative support to Consultants and clinical teams to support the delivery of high quality co-ordinated and integrated care including liaison with patients, careers GP’s and other service users. 

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow. 

We care for our patients, we care about our population, and we care about our people.  

Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.  

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.  

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose.  When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.  

Multi-site working 

The four partner Trusts of the Black Country Provider Collaborative (Dudley Group NHS FT, Royal Wolverhampton NHS Trust, Sandwell & West Birmingham NHS Trust, and Walsall Healthcare NHS Trust) are actively working in partnership to deliver a collective vision focused on providing "better, faster and safer care to the population of the Black Country and beyond". 

To support this vision, we are (where appropriate and safe to do so) actively looking at new models of care which:

Against this context, although this post is hosted by Sandwell & West Birmingham NHS Trust, there may be an expectation to work flexibly across the four partner Trusts to better meet patient and service needs.