Job overview

An exciting opportunity has arisen for a Director of Operational Performance to join the operational leadership team.

This is a unique opportunity to lead the delivery of operational performance and improvement across the organisation with alignment to the Trusts annual plan, national standards and long-term strategy with links to the Clinical Divisions, Systems and partners.

The post holder will provide leadership to Assistant Directors and manage the improvement portfolios within Corporate Operations to support benefits realisation at a group level with Dudley Group of Hospitals Foundation Trust. You will also be key in the oversight and delivery of our productivity and performance objectives to meet and exceed national standards.

The role will require strong analytical and change realisation skills and capabilities. Candidates will require proven experience of defining highly complex challenges, strategising their solutions, and building the conditions and plans for their resolution.

We are seeking an exceptional candidate who can manage and navigate complex agendas. You will be able to think strategically, with significant experience of working at a senior level and of overseeing substantial service development.

Main duties of the job

To lead on the delivery of operational performance and improvement with alignment to the Trusts annual plan, national standards and long-term strategy with links to the Committees, Clinical Divisions, and Systems.

The role will require specialist skills and capabilities throughout the improvement process, from defining highly complex and sensitive situations, to designing strategies and delivering interventions. Skills required include:

Ø  Strong analytical and change realisation skills and capabilities

Ø  Proven experience of defining highly complex challenges, strategising solutions, and building the infrastructure for resolution

Ø  Influencing Boards, Executives and Clinicians using tools, processes and effective communications during high impact interventions

Ø  Understanding organisational issues

Ø  Interpreting national policies and frameworks

Ø  Market Research and Assessment including data analysis for high value and impact procurement and interventions

Ø  Portfolio, Programme and Project expertise to aid with strategic design

Ø  Leadership Alignment and Engagement

Ø  Operating Model Development

Ø  Human Centred Design

Ø  Outcome and Metric Development

Ø  Programme and Project Definition

Ø  Annual Planning

Ø  Strategy Creation

Ø  Leadership, Coaching and Management

Ø  Benefits Realisation

Ø  Financial Management

Ø  Efficiency Improvement

Ø  Advanced keyboard and MS Office skills

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.

Multi-site working 

The four partner Trusts of the Black Country Provider Collaborative (Dudley Group NHS FT, Royal Wolverhampton NHS Trust, Sandwell & West Birmingham NHS Trust, and Walsall Healthcare NHS Trust) are actively working in partnership to deliver a collective vision focused on providing "better, faster and safer care to the population of the Black Country and beyond". 

To support this vision, we are (where appropriate and safe to do so) actively looking at new models of care which:

Against this context, although this post is hosted by Sandwell & West Birmingham NHS Trust, there may be an expectation to work flexibly across the four partner Trusts to better meet patient and service needs.