Job overview

You will be working  within a team, be able to use your initiative and be willing to acquire new skills and knowledge. Attention to detail will be a key characteristic. You must be able to work in a busy environment and have a strongly held commitment to high standards of service delivery. 

Assist with our phlebotomy admin team who take phlebotomy calls and book patients in for their blood tests via phone calls and emails.

We are looking for well-organized, motivated, enthusiastic, friendly individuals with excellent communication skills to join our Phlebotomy Service. Your work will be to provide front line care to hospital inpatients, outpatients, community clinics, GP surgeries, and Mental Health clinics to name a few. The list above is not exhaustive and can be added to at short notice.

Main duties of the job

To obtain blood samples from in patients, out patients and community clinics.

You would be required to cover  the Black Country Mental Health Trusts and Birmingham and Solihull Mental Health Trust.

You will be required to obtain venous and capillary  samples from children of any age, full training will be provided. 

IT skills are required to use our Unity and Systmone appointment system.

This role is ideally suited for someone who is caring, friendly and has an extremely steady hand. You will need excellent communication and interpersonal skills to work and communicate with a large team across multiple sections.

Working for our organisation

Phlebotomy at Sandwell and West Birmingham NHS Hospitals is rapidly expanding we currently consist of  46 phlebotomists  with the back up of our admin team to support the appointment system. Who work at different levels this ranges from apprentices, Phlebotomists, Senior phlebotomists, dedicated Paediatric Phlebotomists to management who all thrive in the welcoming atmosphere that is friendly, diverse, supportive and progressive.

At Sandwell and West Birmingham NHS Trust we are very proud of our Phlebotomy service. The service operates 24/7, 365 days per year providing care to in-patients, out patients and to community clinics.

 We see approximately 36,000 patients per month across the whole phlebotomy network.

We have recently updated our phlebotomy service by introducing an appointment system which is accessible to all service users in the out patients department and within the community clinics.