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Job overview

An opportunity has arisen for a full time Booking Clerk based within the Radiology Department at the Birmingham Children’s Hospital. This post is based at Birmingham Children’s Hospital though there is the potential for cross site working at Birmingham Women’s Hospital.

We are looking for an enthusiastic, motivated person with good organisational and communication skills.  You will need to be able to work under pressure and work as part of a team to deliver the highest standard of patient care.

There has never been a better time to join the Radiology Department; We are a growing team with a focus on improving accessibility to diagnostics and enhancing the patient experience.

Candidates should possess excellent keyboard skills and a desire to work in a fast-paced department that can make a difference to the patient journey. Experience in a Healthcare Setting is desirable but not essential as full training will be given.

The successful applicant will be required to participate in a 08:00 – 18:00 service provision as rostered including weekends and Bank Holidays in line with service needs and will promote and deliver a child-focused and user-friendly Diagnostic Imaging service to children, young people and families. 

This role is a full-time post, working 5 days per week, including weekends. Flexible working will be considered.

Main duties of the job

To ensure accurate appointments are booked in a timely manner across all modalities within Radiology using a variety of trust IT systems.  To ensure that appointments are made within clinically agreed timescales and in line with Trust-wide and local protocols.

Working for our organisation

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families.

Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care. Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.