Job summary
- Main area
- Capacity Management
- Grade
- 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Long Shifts : Long days, Long Nights, Twighlight Shifts)
- Job ref
- 225-DIV2-7364402
- Employer
- The Royal Wolverhampton NHS Trust
- Employer type
- NHS
- Site
- New Cross
- Town
- Wolverhampton
- Salary
- £47,810 - £54,710 per annum
- Salary period
- Yearly
- Closing
- 09/09/2025 23:59
Employer heading

Clinical Capacity Manager
7
Job overview
The Clinical Capacity Manager has a key role in maintaining the ED target of 95% of patients being seen and treated, admitted or discharged within 4 hours by focusing on patient pathway delay, intervene and escalate where necessary to maintain patient safety, care, quality and patency of patient pathways. The Clinical Capacity Manager will ensure flow allows for timely movement of patients through all admission portals, thus supporting ambulance offloads.
Intervention may include actions to prevent delays, for example chasing results, transport and discharge outcomes. The post-holder may be required to assess the patient’s wellbeing using acquired experience and clinical knowledge and work closely with clinicians, ward teams and Divisional Teams in order to get the best outcome for patients in complex situations.
Main duties of the job
The Clinical Capacity Manager has expert knowledge of patient pathways within the NHS, they support and deputise for the On Call Manager out of hours . Working closely with senior nursing and management teams in ensuring that targets are met, escalating when required.
Working for our organisation
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Detailed job description and main responsibilities
Working corporately across all Divisions, the Clinical Capacity Managers will ensure that all suitable capacity across the site is utilised appropriately, to maintain and maximise flow and safety which includes Infection Prevention and Control measures in place due to Covid and other Hospital Acquired Infections requiring isolation measures which have a significant impact on flows.
Person specification
Essential
Essential criteria
- NMC Registration
- Management Qualification or equivalent experience as a manager at least to Band 6 level in an acute hospital setting
- Evidence of on-going professional/personal development.
Desirable criteria
- Educated to Degree Level
Essential
Essential criteria
- Demonstrate leadership skills
- Demonstrates Capacity Management skills
- Organisational skills motivation and innovation
- Evidence of computer literacy and understanding of new technologies requiring standard keyboard skills
Desirable criteria
- Evidence of experience of Tele-Tracking technology
- Demonstrates multi-tasking and trouble shooting skills
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Louise Eve
- Job title
- Senior Matron Capacity and Patient Flow
- Email address
- [email protected]
- Telephone number
- 01902 695780
- Additional information
Louise Robinson
Lead Clinical Capacity Manager
01902 695780
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