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Job summary

Main area
Children's Services
Band 2
Full time: 37.5 hours per week
Job ref
The Royal Wolverhampton NHS Trust
Employer type
Gem Centre
£18,005 - £19,337 per annum
01/03/2021 23:59

Employer heading

The Royal Wolverhampton NHS Trust logo

Outpatient Support Clerk

Band 2

The Royal Wolverhampton NHS Trust is one of the largest NHS Trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.  We welcome the rich diversity that exists within our communities and workforce and are building a workforce that can help us to realise our values, improve quality of care for patients, and solve the health care problems of tomorrow. We are passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as a “Good” organisation by CQC, following our inspection in 2019 and just like you, we are ambitious about what we do. We achieved Best UK Employer of the Year for Nursing Staff – The Royal Wolverhampton NHS Trust for The Clinical Fellowship Programme and nursing systems framework​

Bring your dedication and determination here, and you will benefit from the support of an experienced and enthusiastic multi-professional team committed to the delivery of brilliant patient care.

We have been nationally recognised for providing excellence in healthcare; we are home to the busiest and most technologically advanced Cardiac Centre in the West Midlands. We have a strong research focus; the Trust hosts the Clinical Research Network West Midlands (CRN WM), which is part of the National Institute for Health Research, the clinical research delivery arm of the NHS. This alliance makes sure that clinical research occupies the place it deserves and is a driver to improve patient care.

If you want to be part of an inclusive and diverse organisation we welcome your application. If you would like to talk to someone about working at RWT and some of the diversity initiatives we support please contact us.


An NHS ‎Organization‎ that continually strives to improve patients’ experiences and outcomes. The Royal Wolverhampton NHS Trust are looking to appoint a proactive and enthusiastic Outpatient Support Clerk to work as part of a team to provide effective administrative support to the Community Paediatric outpatient clinics.

Duties will include administrative work associated with patient attendance, responding to patient enqurieis and covering for colleagues at times of absence. You should have a polite, friendly manner, and be able to deal with sensitive and confidential information professionally.

The successful candidate will have a minimum of four GCSE's including English and Maths as well as having a minimum of one year's experience in a clerical post.



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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

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Further details / informal visits contact

Helen Hughes
Job title
Directorate Support Officer
Email address
Telephone number
01902 442667
Apply online now