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Job summary

Main area
Band 5
Full time - 37.5 hours per week (Weekend and Late working required)
Job ref
The Royal Wolverhampton NHS Trust
Employer type
New Cross Hospital
£25,655 - £31,534 per annum
Salary period
22/08/2022 23:59

Employer heading

The Royal Wolverhampton NHS Trust logo

Fundraising and Lead Digital Engagement Officer

Band 5



Job overview

This is a unique opportunity to make a real impact on patient and staff experience by: 

  • Work with the Community and Events Fundraiser and the Charity Development Officer to create, plan and implement supporter journeys that attract new supporters and donors and engage existing supporters and donors into ongoing financial support of the RWT Charity.
  • Contribute towards the effective management of the CRM system.
  • Develop web and intranet content and creating, editing and publishing this content in the CMS.

Main duties of the job

Work with the Community and Events Fundraiser and the Charity Development Officer to create, plan and implement supporter journeys that attract new supporters and donors and engage existing supporters and donors into the ongoing financial support of the RWT Charity.


Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.  We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly. 

Detailed job description and main responsibilities

Donor and supporter engagement and communications

CRM/Donor database and web content

 Admin support

Compliance and Reporting

To see full list of duties and main responsibilities, please refer to the full job description  attached to the vacancy on the Trust website.  


Person specification


Essential criteria
  • Minimum of education at diploma level or equivalent experience
  • Good working knowledge of using windows-based packages including Word, Excel, Outlook, email, power-point and the internet
  • Understanding of digital and non-digital fundraising methods Experience and knowledge of working within an NHS or other health related charity and an understanding of how the Charity supports the Trust’s vision and values.
Desirable criteria
  • Evidence of continuous professional development in communications
  • Possess a marketing qualification (or willingness to work towards).
  • Understanding of charity law and experience of working in line with fundraising regulations and best practice.


Essential criteria
  • Experience using social media in an organisational/fundraising context
  • Experience of day-to-day oversight and development of a CRM/Donor management database – such as Harlequin
Desirable criteria
  • Previous use of design software for social media (Photoshop etc)

Communication Skills

Essential criteria
  • Experience and confidence in managing social media platforms and producing digital recruitment marketing content.
  • Must be able to liaise and communicate confidently, effectively, enthusiastically and professionally to stakeholders at all levels (internal and external to the organisation).
  • Required to work flexibly, proactively and independently to meet unpredictable demands on the service and to support relationships with internal and external stakeholders

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident employerCare quality commission - GoodNursing Times Workforce Summit & Awards WinnerStep into healthArmed Forces Covenant Gold Award

Documents to download

Apply online now

Further details / informal visits contact

Amanda Winwood
Job title
Charity Development Manager
Email address
Telephone number
07553 603369

If you have problems applying, contact

Building 12
New Cross Hospital
Wolverhampton Road
WV10 0QP
01902 481900
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