Job summary
- Main area
- Diabetes
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 225-DIV2-8145519-A
- Employer
- The Royal Wolverhampton NHS Trust
- Employer type
- NHS
- Site
- Ward C16
- Town
- Wolverhampton
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 24/08/2026 23:59
Employer heading
Senior Clinical Support Worker
Band 3
Job overview
Be an integral member of the ward/department team working under the direct or indirect supervision of a registered practitioner.
Be responsible for providing care to patients as delegated by the registered practitioner following the completion of specific competencies.
Contribute to the maintenance of care environment and quality initiatives to enhance patient care.
Ensure that their practice adheres to policies, procedures and competencies.
Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues
Main duties of the job
Welcome and orientate patients, carers, relatives, and other visitors to the ward/department always demonstrating care and compassion.
Report any observed changes in the patient’s physical or psychological needs to the registered practitioner.
Provide support to the registered practitioner, and as required by other members of the ward / department clinical team.
Initiate and participate with emergencies i.e. cardiac arrest, patient falls and patients with a rapidly deteriorating condition.
Undertake transfer/escort of patients from one area to another within scope of practice and after appropriate delegation from the registered practitioner.
Undertake Care after Death for deceased patients ensuring that all religious and cultural wishes are adhered with.
Assist in the maintenance of the patient’s individual hygiene requirements, including supporting/ undertaking fundamental patient care, such as washing, dressing, skin care, oral care, hair care, nail care etc. Ensure any concerns or changes in the patients' condition are reported to the registered practitioner.
Ensure pro-active measures are in place to support the prevention of pressure ulcers, complete required documentation and report any concerns or changes in skin integrity to the registered practitioner.
Ensure safe and effective use of equipment and other aids deployed to assist patient movement and mobility e.g. walking aids, hoists etc.
Working for our organisation
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Detailed job description and main responsibilities
Communicate effectively and maintain good relationships with patients, relatives, and healthcare practitioners.
Ensure that consent is obtained prior to delivering all aspects of patient care.
Undertake duties as directed by the registered practitioner in relation to all verbal and written communications, ensuring messages and communications are passed to other team members, as required.
Listen to and value the views of patients and their relatives and / or on their experience and discuss this with registered practitioners to improve care and patient experience.
Actively support and assist in alleviating distress and anxiety for patients and carers in line with their personal beliefs and preferences whilst in hospital, seeking support from a registered practitioner when required.
Infection Prevention and Control
In accordance with training, ensure safe and effective infection prevention and control (including waste management), handwashing and wearing of Personal Protective Equipment are always adhered to.
Maintain cleanliness in the work environment in line with Health and Safety and Infection Prevention policies and guidelines.
Prepare and maintain environments for clinical procedures under the direction of a registered practitioner.
General Ward/Department Duties
Organise the supply and maintenance of materials and ward or department equipment, ensuring they are placed in the correct area and present no hazards to staff, patients, or visitors.
Assist in the transfer of materials and equipment as requested.
Clean and return equipment used in procedures and treatments or dispose of as appropriate.
Assist with the checking and recording of deliveries to the clinical areas against original orders.
Assist with stock rotation, minimising the risk of equipment being out of date.
Report any accidents or potential hazards involving self/patients/other staff/visitors/equipment to the registered practitioner in charge and via the datix reporting system.
Chaperoning the patient in accordance with policy ensuring support to the patient in accordance with Trust policies and procedures
Support the induction and orientation of new team members.
Use IT systems where appropriate and trained to do so, to record patient information
Person specification
Essential
Essential criteria
- Experience
- Communication skills
Desirable criteria
- GCSE
- Care certificate
- Valued Visa Status
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Ajimol Joseph
- Job title
- Ward manager
- Email address
- [email protected]
- Telephone number
- 01902 694018
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