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Job summary

Main area
Oncology/Haematology
Grade
Band 2
Contract
Permanent
Hours
Part time - 30 hours per week (Monday to Friday - 4 days per week)
Job ref
225-DIV2-7839499
Employer
The Royal Wolverhampton NHS Trust
Employer type
NHS
Site
New cross hospital
Town
Wolverhampton
Salary
£25,272 Pro rata
Salary period
Yearly
Closing
24/04/2026 23:59

Employer heading

The Royal Wolverhampton NHS Trust logo

Administration Clerk

Band 2

 

 

Job overview

A receptionist is an administrative assist who works within a hospital department. They will be responsible for creating and updating patient files when they receive care. Ensure concise, clear and accurate documentation is maintained at all times including updating NHS systems. They will also be the first point off call for patients entering the unit and ensure a friendly working environment is maintained. You will be responsible for answering the telephone to relatives and other healthcare professional within the trust 

Post holders will be asked to work flexibly across monday to friday for 4 days only. The working hours will be between 9-5

Main duties of the job

A fantastic opportunity is available for the right person to join our friendly team as a part time member of staff working within a busy oncology and haematology unit.

The successful candidate will become part of the team delivering the day to day service needs of the busy unit. You will be required to support the team by providing a high standard of patient service and record keeping. We are looking for someone to work with the team who is pro-active, competent, caring and compassionate with excellent communication skills.

Candidates must be able to work in a pressured environment and thrive on challenges whist exceeding expectations on a daily basis 

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.  We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Detailed job description and main responsibilities

Excellent communication skills 

Good documentation skill 

Good computer skill and use of computer programs

Excellent telephone manor

Flexible and adaptable

Work within a high pressured MDT environment

Support line managers by identifying and concerns raised by healthcare professions, patients or relatives 

Person specification

Qualifications

Essential criteria
  • Good standard of eduaction 4 GCSE's or equivalent including English
  • Reception / Administrative experience
  • Effective written communication skills
Desirable criteria
  • PAS experience

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveCare quality commission - GoodArmed Forces Covenant Gold AwardDisability confident employerNursing Times Workforce Summit & Awards WinnerStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helen Farrelly-Daly
Job title
Senior Matron
Email address
[email protected]
Telephone number
01902 694045
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