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Detailed job description and main responsibilities

Day to day management of the sleep and ventilation service, supporting telephone queries, booking appointments, and the issue of CPAP consumables. Manage CPAP review appointments either at 4 weeks post initiation of treatment, virtually at 12 months and face to face/telephone reviews every 2 years. Day to day administrative support for the Home Oxygen Assessment service, answering telephone queries, booking appointments, issuing ALERT information, scanning O2 order safety forms onto clinical web portal. To ensure all information and messages received from patients, colleagues, clinical and managerial staff are communicated efficiently and correctly. This can be of a sensitive or complex nature. Can sometimes be of an urgent nature involving safeguarding. Respond positively and promptly to enquiries and problems received from patients, clinical staff, and other agencies, using initiative to take appropriate action in accordance with departmental policies and procedures. Be committed to continual self-development and training to meet the requirements and further development of the specialty. Respond in a professional and sensitive manner when dealing with confidential issues to patients, relatives, and other agencies. To accurately create records and update patient related information onto the computerised Patient Administration System (PAS) and clinical web portal. To manage and process data collection and inputting via locally built sleep and ventilation and oxygen service databases, record CPAP consumable use for CCG cross charging purposes, Regular review and production of oxygen concordance reports identifying over or under users of oxygen therapy to the HOSAR lead physiologist. Photocopying, scanning, enveloping and dealing with post as required by Team. Any other duties commensurate with post as requested.