Job vacancy: Medical Secretary - Band 3, North Bristol NHS Trust, Bristol

Job summary

Main area: Care of the elderly
Grade: Band 3
Contract: 18 months (Fixed term for 18 months)
Hours: Part time - 22.5 hours per week
Job ref: 339-MD5607-CCC-C

Employer: North Bristol NHS Trust
Employer type: NHS
Site: Southmead Hospital
Town: Bristol
Salary: £24,937 - £26,598 pro-rata
Salary period: Yearly
Closing: 24/08/2025 23:59

Medical Secretary - Band 3

Band 3

Thank you for your interest in this vacancy! We highly recommend reading our Tips on how to apply page to give you an insight on how applications are scored & shortlisted by our Recruiting Managers. These tips have been provided to give you a better chance of being shortlisted for our vacancies.

Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders.

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

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Detailed job description and main responsibilities

*Responsible for checking clinic notes/reports and general correspondence, recording case notes and other tasks required by the department
*Receive, sort and prioritise daily correspondence.
*Ensure discharge summaries and documentation is sent to GP as required and letters and results to GP and patients.
*Maintain good communication with the directorate team in order to achieve efficient teamwork.
*Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department.
*Photocopying/filing and other administrative duties to ensure the efficient running of the office.
*Prioritise sometimes conflicting directorate requirements, independently of, or with consultants and other secretarial support to meet deadlines – i.e. 5 day turnaround for clinics.
*Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as required.
*Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.
*To provide secretarial cover and undertake general office duties as necessary within the department.
*To effectively deal with incoming mail for clinicians.
*Such other reasonable duties, appropriate to a Band 3.

Person specification

Education/Training

Essential criteria

Minimum three GCSE/O’Level qualifications, to include English Language and Mathematics

Desirable criteria

Knowledge of medical terminology

Work experience

Essential criteria

Experience of administrative and clerical practices and processes
Extensive working knowledge of Microsoft Word and Outlook

Desirable criteria

Experience of having worked in the NHS, or other patient/customer focused environment
Experience of working with Excel spreadsheets

Knowledge and skills

Essential criteria

Competence in preparing and sorting documentation and data, checking layout and content of correspondence for self and clinicians
Must be able to demonstrate organisation and prioritisation skills
Demonstrate working to tight deadlines/under pressure
Able to work independently in own role, showing initiative but understanding when to seek appropriate guidance

Personal qualities

Essential criteria

Must be able to produce work of an accurate and high standard
Very good written skills including good English grammar, in order to be able to proof read typed content
Very good verbal communication skills, articulate, helpful and confident in dealing with people both face to face and over the telephone
To be able to maintain good working relationships within own team and wider hospital staff groups/departments
Professional, courteous and positive approach
Provide an understanding of the importance of confidentiality and data protection in a hospital environment
To have a very good time-keeping and attendance record

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

Mindful employer. Being positive about mental health.

Documents to download

Apply online now

Further details / informal visits contact

Name

Alexandria Davis

Job title

Support manager

Email address

[email protected]

Additional information

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Job summary

Employer heading

Medical Secretary - Band 3

Band 3

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Education/Training

Essential criteria

Desirable criteria

Work experience

Essential criteria

Desirable criteria

Knowledge and skills

Essential criteria

Personal qualities

Essential criteria

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

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