Job summary
- Main area
- Pre-Admission Team
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Monday - Thursday (Core hours))
- Job ref
- 387-WC-6957-LH
- Employer
- University Hospitals Bristol and Weston NHS Foundation Trust
- Employer type
- NHS
- Site
- Bristol Royal Children's Hospital
- Town
- Bristol
- Salary
- £22,816 - £24,336 pro rata
- Salary period
- Yearly
- Closing
- 05/05/2024 23:59
Employer heading
Pre Admissions Co-ordinator
Band 3
As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values
Job overview
An opportunity has arisen for an enthusiastic and self-motivated person with excellent organisational skills to join our team working at the Bristol Children’s Hospital. You will work to provide an efficient administration and clerical service ensuring patients receive the most appropriate date taking in to account the needs of the patient, organisation and NHS targets.
This is a challenging role working within an extremely busy booking office; it is therefore essential that you are enthusiastic, motivated and able to work under pressure in a rapidly changing environment. NHS administrative experience is essential as is the ability to manage waiting lists to both standards and access targets.
Main duties of the job
- Monitor, manage and validate active and backlog waiting list data
- Production of inpatient notes ready for admissions
- Management of preoperative questionnaires
- Record, maintain and update admission information on the Trust’s Patient Administration System (PAS)
- Booking of preoperative assessments onto Trust PAS
- Validation of waiting list and contacting patients
- To register patients onto waiting lists and generate all associated paper work in adherence with the PAP and Trust Inpatient Booking Procedures.
- Other duties related to the admission department
Working for our organisation
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
Detailed job description and main responsibilities
For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.
Person specification
Aptitudes
Essential criteria
- Supportive
- Respectful
- Innovative
- Collaborative
Skills and Abilities
Essential criteria
- Effective and polite manner when dealing with people, both face to face and on the phone
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Ability to work effectively in a busy team, adjust to change and motivate others
- Confidence to handle difficult conversations with patients, relatives and carers
- Effective organisational skills
- Good IT skills including Microsoft packages
- Attention to detail
Desirable criteria
- Working knowledge of admission policies and procedures
Knowledge and Experience
Essential criteria
- Clerical / administrative experience, including filing and/or reception
- Experience of dealing with the public, both on the telephone and in person
Desirable criteria
- Experience of using a Patient Administration System
- Previous NHS experience
Qualifications and Training
Essential criteria
- Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
- Business and Administration Level 3 NVQ or equivalent experience
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Chris Box
- Job title
- Assistant Performance & Operations Manager
- Email address
- [email protected]
- Telephone number
- 01173421060
List jobs with University Hospitals Bristol and Weston NHS Foundation Trust in Administrative Services or all sectors