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Job summary

Main area
Healthcare Support Worker
Grade
Band 2/3
Contract
Permanent
Hours
  • Full time
  • Part time
Shifts across a 24/7 service
Job ref
387-HCSW-WESTON-NOV25
Employer
University Hospitals Bristol and Weston NHS Foundation Trust
Employer type
NHS
Site
Weston General Hospital
Town
Weston-Super-Mare
Salary
£24,465 - £26,598 per Annum
Salary period
Yearly
Closing
16/11/2025 23:59

Employer heading

University Hospitals Bristol and Weston NHS Foundation Trust logo

Senior Healthcare Support Worker

Band 2/3

As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values

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Job overview

Working as a Senior Health Care Support Worker (SHCSW) at University Hospital Bristol and Weston is an immensely rewarding job. A job in which your care can make makes a real difference to patients’ lives.  We are looking for enthusiastic, compassionate, and hard-working individuals that also believe in our Trust Values: Supportive, Respectful, Innovative & Collaborative. Previous experience is not essential, as we offer training

This advert is for SHCSW roles within Weston Adult inpatient services

SHCSW role is a Band 3 role and previous healthcare experience and Level 3 qualification is essential for direct entry into this role. Ideally this experience should be in an acute/hospital setting.

If you have a particular interest in a particular ward, please add this to your supporting statement.

We require everyone to be fully flexible across all shift patterns including long; weekdays; weekends; nights and bank holidays.

Please note, this role does not currently meet the salary requirement for certificate of sponsorship. From the 9th April 2025, the minimum salary required for a Skilled Worker visa became £25,000 per year. While this role may be offered at a higher point on the pay scale depending on relevant NHS experience, most new starters are appointed at the bottom of the band, which does not meet the new salary threshold.

Main duties of the job

Working as an SHCSW on the adult Inpatient & Outpatient wards you will be involved with direct patient care whilst maintaining the privacy and dignity of patients. You will be working alongside a registered Nurse to provide the essentials; nursing care, helping your patients (both male and female) with daily living tasks, including washing, going to the toilet (hygiene & continence) or helping with their meals (nutrition).

Helping with mobility needs and providing pressure area care.

Providing emotional support to patients and their families.

One to one observation for patients who present a high risk due to clinical condition.

Ensuring that the ward environment is clean and safe preventing infection and falls.

As an SHCSW you will also be taking and recording patients’ vital signs, identifying and escalating changes to a patient’s condition to the registered nurse. Some clinical areas may require you to be proficient in additional clinical skills such as ECGs, venepuncture, simple dressings as required by the ward area.

Working for our organisation

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 15,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.

UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Weston, Bristol and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Weston and Bristol. Join us and you can enjoy the very best of both worlds; countryside and beside the sea or city living within a stone’s throw with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Detailed job description and main responsibilities

Working Hours: 37.5hrs per week (full time) or 23hrs per week (part time)

You will be working on an inpatient ward, and you will be required to work long shifts (12hours) which include days/nights, weekend and Bank Holidays.

This is physically demanding role, assisting patients who may have poor mobility, and you will be on your feet for long periods.

This is an emotionally demanding role and requires you to adapt quickly to the constantly changing clinical demands on an acute inpatient ward.

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person specification

Knowledge and Experience

Essential criteria
  • Be able to work as a member of a team
  • Experience of time management and prioritising work
Desirable criteria
  • Understands and committed to a caring approach to patients & relatives

Qualifications and Training

Essential criteria
  • One of the following  Level 3 (SCQF – 6): - City and Guilds 3  NVQ 3  BTEC National Diploma  Experience equivalent to the above qualifications
  • Level 2 Functional skills in English and Math’s, or equivalent
  • Healthcare Support Worker experience

Skills and Abilities

Essential criteria
  • Effective and appropriate communication skills both written and verbal
  • Able to complete appropriate documentation accurately
  • Demonstrate an awareness of healthcare work and policies and procedures
  • Committed to providing high quality patient care
  • Ability to work with minimum supervision to a high standard
  • IT skills, basic word, Email, keyboard skills
  • Ability and willingness to undertake appropriate training within given time frames
  • Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need
  • Able to demonstrate calm, caring patient manner / attitude
  • Enthusiasm and commitment to working within the healthcare setting
  • Able to meet the physical and developmental demands of the role

Employer certification / accreditation badges

Trust IDDisability Confident - two yearsVeteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerNHS Pastoral CareStep into healthMenopause Workplace PledgeDefence Employer Recognition Scheme (ERS) - GoldPride In Veterans

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

Documents to download

Apply online now

Further details / informal visits contact

Name
Samantha Small
Job title
Recruitment Lead
Email address
[email protected]

If you have problems applying, contact

Address
University Hospitals Bristol and Weston NHS Foundation Trust
Telephone
0117 3425000 (option 1 )
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