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Job summary

Main area
Trauma & Orthopaedics
Grade
Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
37.5 hours per week
Job ref
387-WD5643-RUH
Employer
Bristol NHS Foundation Trust
Employer type
NHS
Site
Weston General Hospital
Town
Weston Super Mare
Salary
£25,272 pa pro rata
Salary period
Yearly
Closing
17/08/2026 23:59

Employer heading

Bristol NHS Foundation Trust logo

Ward Clerk

Band 2

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This will create an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.

Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.


 

Job overview

Berrow Ward is located on Level 1 of the Weston Site of UHBW. The ward is 28bedded and cares for patients general medical input with a Ward speciality of Respiratory Medicine. We frequently care for Acutely unwell individuals requiring level 2 care such as Non invasive ventilation to name just a few, consequently the environment can be busy with high levels of MDT present.

As a Ward Clerk within this unit, you will play a key role in supporting the clinical and multidisciplinary teams by providing efficient clerical and administrative support. You will be responsible for managing the ward reception, assist with admissions, discharges and patient flow.

Working in this fast-paced, high acuity environment requires excellent organisational and communication skills, flexibility, and the ability to liaise effectively with teams across the hospital.

This role offers a rewarding opportunity to work within a supportive, experienced, and friendly multidisciplinary team that values collaboration and continuous learning. You will gain exposure to a highly specialised cardiac service, develop valuable healthcare and administrative skills, and play an important part in delivering excellent patient care and experience.

This vacancy may close early if a sufficient number of applications are received.

Main duties of the job

We are seeking a motivated and organised Ward Clerk to join our Respiratory Team. This is a key supportive role, working closely with the clinical nursing team to ensure the ward operates efficiently and provides a welcoming, well-organised environment for patients, relatives, and staff.

You will be responsible for managing the ward reception, greeting and assisting patients and visitors, and ensuring all clerical and administrative tasks are kept up to date.

The ideal candidate will be flexible, adaptable, and highly organised, with excellent communication skills. You will liaise with multidisciplinary teams across the hospital and work collaboratively with nursing staff to support the smooth day-to-day running of the department.

Working for our organisation

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston. 

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Detailed job description and main responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person specification

Qualifications and Training

Essential criteria
  • Educated to GCSE, grade C or above (or equivalent) in English Language and Maths

Knowledge and Experience

Essential criteria
  • Previous reception or customer facing experience in a healthcare or public setting
  • Clerical/administration experience including filing and/or reception
Desirable criteria
  • Previous NHS experience

Skills and Abilities

Essential criteria
  • Excellent/professional telephone/ reception manner
  • Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
  • Good IT skills including Microsoft packages
  • Ability to work effectively in a busy team, adjust to change and motivate others
  • Ability to work independently and as part of a team
  • Confidence to handle difficult conversations with patients, relatives and carers

Employer certification / accreditation badges

Trust IDDisability Confident - two yearsVeteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerNHS Pastoral CareStep into healthMenopause Workplace PledgeDefence Employer Recognition Scheme (ERS) - GoldPride In Veterans

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

Documents to download

Apply online now

Further details / informal visits contact

Name
Abigail Matta
Job title
Ward Sister
Email address
[email protected]
Telephone number
0117 342 1358
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