Job summary
- Main area
- Training
- Grade
- Band 5
- Contract
- Secondment: 18 months
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 434-C6128012-A
- Employer
- Buckinghamshire Healthcare NHS Trust
- Employer type
- NHS
- Site
- ICT Hub Amersham Hospital
- Town
- Amersham Buckinghamshire
- Salary
- £28,407 - £34,581 per annum pro rata
- Salary period
- Yearly
- Closing
- 06/05/2024 23:59
Employer heading
IT Trainer - Clinical Systems
Band 5
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- nationally recognised for urology and skin cancer services
- regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work – and invite you to join our BHT family.
Job overview
Please note this is an 18 month secondment opportunity
An exciting opportunity has arisen to join the Buckinghamshire Healthcare Trust EPR Team. We are looking for candidates with the potential to develop and progress within the training service.
You will have knowledge and experience of clinical and non-clinical systems: with a particular focus in CareFlow EPR, OpenRiO, and Microsoft Office with the ability to learn new systems in conjunction with ongoing Trust projects.
As the IT Trainer you will be flexible, approachable, and self-motivated. The post holder will work autonomously to deadlines and in partnership with a wide range of internal and external stakeholders within a fast-paced environment.
The post holder will be expected to work flexibly when required and travel to other Trust sites across Buckinghamshire.
Main duties of the job
As part of the Digital Transformation Programme which is in support of Buckinghamshire Healthcare Trust’s Digital Strategy, we are seeking to recruit an IT Trainer that will sit within the EPR team to drive advances in patient care and efficient processes across the Trust.
The post holder will be part of the team responsible for the training for clinical, nursing and administrative staff who require access to Trust systems, in particular the systems deployed through the National Programme for IT (CareFlow EPR, OpenRiO), as well as new systems to be deployed in the future and existing business as usual training. Through the delivery of effective training, ensure that staff follow best practice adhering to Trust Information Governance policies and follows standard operating procedures specific to their work area.
The post holder will be responsible for the co-ordination and implementation of training the services as defined in the standard project delivery framework in Buckinghamshire Health Care Trust. This encompasses planning, delivery, monitoring, and evaluation of training.
This post supports a combination of agile/on site working which requires the ability to travel to any site within the organisation to provide training services.
Working for our organisation
Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our CARE values are collaborate, aspire, respect and enable
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
Person specification
Education, Qualifications and Training
Essential criteria
- Specialist knowledge or evidence of formal training qualification (A Level equivalent)
- Formal Training Qualification or proof of experience
- Microsoft office user specialist
- 5 or more GCSE level qualifications including English and Mathematics at grade A to C or equivalent
Experience
Essential criteria
- Specialist knowledge and expertise as an IT systems trainer or mentor
- Delivery of training within a classroom based scenario
- Experience in creating professional quality reports and training packages and courses
- Experience in creating professional quality reports and training packages and courses
- Ability to deal with unexpected situations, taking advantage of opportunities and overcoming problems
- Experience of delivering a first class training experience to delegates with varying degrees of ability and knowledge
- Experience of assessing others in a training environment
- A minimum of one year’s experience as an IT Trainer or mentor
- Ability to rapidly familiarise self with new or bespoke applications
- Awareness of Information Governance policies and obligations, including Data Protection Act and an understanding of patient data confidentiality
Desirable criteria
- Exposure to ITIL Practices
- Experience of working with clinical teams
- Previous experience of working in a Service/Helpdesk environment providing support to staff
Skills, abilities and knowledge
Essential criteria
- Excellent interpersonal skills (written and verbal) including the ability to resolve conflict, facilitate and negotiate with staff
- Ability to communicate with all levels of staff and stakeholders
- Ability to work in a team and independently
- Excellent communication and presentation skills
- Excellent Administrative skills & good attention to detail
- Able to cope with stress and deadlines
- Able to prioritise, organise and plan work to effectively manage own time
- Diplomacy skills with the ability to challenge positively and maintain credibility
- Experience of delivering a set of agreed objectives or deliverables within the constraints of agreed policies and procedures
- Appreciation of data protection, patient confidentiality and IT security issues and knowledge of Health & Safety principles
Special Circumstances
Essential criteria
- Able to travel between all Trust sites
- Able to work flexible hours including occasional evening and weekends if required
- Able to provide on-call services
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
If you are successful at interview, we will require you to complete a Covid-19 risk assessment document.
Application deadline: This post will close on the closing date stated at midnight. If we receive a large number of applications or there is a change in circumstance, we may be required to close a job before to the closing date.
Contacting you: We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interview will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Sunita Patil
- Job title
- Head of Clinical Systems
- Email address
- [email protected]
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