Job summary
- Main area
- Digital
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 434-C8166769
- Employer
- Buckinghamshire Healthcare NHS Trust
- Employer type
- NHS
- Site
- Stoke Mandeville Hospital
- Town
- Aylesbury
- Salary
- £32,073 - £39,043 per annum pro rata for part time
- Salary period
- Yearly
- Closing
- 07/10/2026 23:59
Employer heading
Corporate Applications Support Officer
Band 5
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- Nationally recognised for urology and skin cancer services
- Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- Deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work and invite you to join our BHT family.
Job overview
Across our Digital portfolio we are working to the following principles:
- Putting users’ needs first
- Designing for simplicity
- Working in an agile way
- Communicating and engaging throughout
The post-holder will join the Corporate Applications Team and play a key role in the support, administration, configuration, registration authority and optimisation of a range of clinical systems and digital applications across Buckinghamshire Healthcare NHS Trust. The role will contribute to the delivery of safe, reliable and user-focused digital services that support both patient care and operational effectiveness.
Applicants are encouraged to apply early, as the vacancy may close once sufficient suitable applications have been received. The successful candidate will also be expected to participate in the Corporate Applications on-call rota, providing out-of-hours support for critical services.
Main duties of the job
The post holder will provide technical and operational support as part of the Corporate Applications Team, working with clinical and non-clinical staff, stakeholders, suppliers, and Digital & Technology teams to support a portfolio of critical applications. The role is responsible for incident and request management, system administration, configuration, user access management, Registration Authority services, role-based access control (RBAC), starter and leaver processes, doctors’ inductions, testing, and change implementation.
The post holder will support key systems including CareFlow EPR, RiO, SmartNotes, CMM, Narrative, TOCA e-Triage, AVT, Patient Flow, Connect, Vitals, Workspace, TotalMobile, Community PEP, Plan of Care, Registration Authority services, and Identity & Access Management solutions. The role will help maintain system availability, data quality, information governance compliance, clinical safety standards, and operational continuity to support safe and effective patient care.
Working closely with Senior Corporate Applications Analysts, clinicians, operational teams, project teams and suppliers, the post holder will support business-as-usual services and Digital Health Programme initiatives, ensuring digital solutions continue to meet organisational and patient needs.
The post holder will work flexibly across Trust sites and participate in the Corporate Applications on-call rota, providing out-of-hours support for critical systems and services.
Working for our organisation
Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
- A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our care values are collaborate, aspire, respect and enable.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Person specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential criteria
- Good digital literacy and IT skills
- Evidence of on-going personal development
Desirable criteria
- Exposure to ITIL Practices
EXPERIENCE
Essential criteria
- Previous experience working with Clinical Systems in a Healthcare organisation
- Troubleshooting complex applications
- Working in projects
Desirable criteria
- Experience of EPR admin, configuration and support
SKILLS, ABILITIES & KNOWLEDGE
Desirable criteria
- Good knowledge of NHS systems and applications used nationally within the NHS.
- Awareness of Information Governance policies and obligations, including Data Protection Act and an understanding of patient data confidentiality
SPECIAL CIRCUMSTANCES
Essential criteria
- Able to travel between all Trust sites
- Able to work flexibly both in terms of hours, location, role including occasional evening and weekends .
Desirable criteria
- Able to provide on-call services
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Yotisha Hill
- Job title
- EPR Applications and Training Manager
- Email address
- [email protected]
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