Crynodeb o'r swydd
- Prif leoliad
- MFOP
- Gradd
- Band 3
- Contract
- Parhaol
- Oriau
- Llawnamser
- Rhan-amser
- Rhannu swydd
- Gweithio hyblyg
- Cyfeirnod y swydd
- 434-CR7256016
- Cyflogwr
- Buckinghamshire Healthcare NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- stoke mandeville
- Tref
- Aylesbury
- Cyflog
- £24,937 - £26,598 per Annum, pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 28/07/2025 23:59
Teitl cyflogwr

Healthcare support worker
Band 3
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- Nationally recognised for urology and skin cancer services
- Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- Deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work and invite you to join our BHT family.
Trosolwg o'r swydd
Freedom to act
· Organises own work tasks day to day, practicing in line with Trust policies and procedures at all times, using own initiative when appropriate.
· Through the appraisal system, ensures own training needs are identified and mandatory training is kept up to date in conjunction with the Ward Manager.
· Will act as an associate link nursing assistant for a particular area of practice and feedback information/developments to colleagues.
· Takes part in education and training programmes appropriately.
Working conditions
· Ensures that the ward/department is clean by making regular checks and cleaning when required to maintain a high standard and reports findings to senior staff.
· Frequently exposed to unpleasant conditions within the clinical areas for example foul linen and bodily fluids.
· Exposure to hazardous chemicals.
Key attitudes and behaviours
- Collaborative
· Good communication
· Caring and compassionate
· Responds positively and acts promptly
· Foster positive relationships with multi-disciplinary team
Acts as a role model
Prif ddyletswyddau'r swydd
Main Duties and Key Responsibilities
Communication and relationships
· Liaises with members of the team within the ward 9/department, to ensure care is delivered to the patient both effectively and efficiently
· Updates registered staff in a timely manner of any deterioration of the patient’s clinical condition.
· Maintains confidentiality throughout all communication.
· Maintains effective communications between patients,
· Welcoming patients and their relatives to the ward/department.
· supporting and demonstrating 1:1/enhanced care supervision using tact and empathy, supporting communication.
· Supports registered nursing staff by carrying out accurate record keeping, always taking and relaying verbal and written messages promptly and respecting confidentiality.
· Attends staff meetings,
· Reports complaints or concerns to the Nurse in charge/shift leader.
· Acts as an ambassador/role model for the organisation.
· Maintain professional boundaries and working relationships with patients and colleagues.
Knowledge
· Is aware of local policies and initiatives which impact on patient and nursing care
· Knows how to access Trust policies and procedures.
· Mentors/Supports new members of the nursing assistant workforce after 12 months of service
· To participate in ongoing training relevant to the scope of the role · Participate in annual staff appraisal staff development and in-
Gweithio i'n sefydliad
Why colleagues think we are "a great place to work!"
What does Buckinghamshire Healthcare NHS Trust offer you
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact [email protected] (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our CARE values are collaborate, aspire, respect and enable.
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
Manyleb y person
EXPERIENCE
Meini prawf hanfodol
- • Experience of working with people, ideally in a front-line customer service role.
Meini prawf dymunol
- • Experience of providing person centred care.
KNOWLEDGE, SKILLS & COMPETENCE
Meini prawf hanfodol
- • An understanding of the importance of patient confidentially and privacy.
- • Demonstrates a caring, compassionate and empathetic approach to patient’s and colleagues, whilst having a professional approach.
- • Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work.
- • Good verbal and written English communication skills.
- • The ability to respond with kindness and humanity to patients.
EDUCATION, QUALIFICATIONS & TRAINING
Meini prawf dymunol
- • Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
- • Willing to work towards Level 2 functional skills (Math & English)
- • Care Certificate/working towards
BEHAVIOURS & VALUES
Meini prawf hanfodol
- • Flexibility in shift/working patterns to meet the needs of the service.
- • Works effectively as a team.
- • Is of good health and good character
- • Willing to accept additional responsibilities as delegated by senior staff.
- • Always acts with honesty and integrity.
- • Professional approach.
- • Displays BHT Values
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Hilary Bickerton
- Teitl y swydd
- Ward Sister
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01296315190
Rhestr swyddi gyda Buckinghamshire Healthcare NHS Trust yn Nyrsio a Bydwreigiaeth neu bob sector