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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Part time - 18.75 hours per week (Over 4 or 5 days to include Tuesday am)
Job ref
434-IM7311493
Employer
Buckinghamshire Healthcare NHS Trust
Employer type
NHS
Site
Wycombe Hospital
Town
High Wycombe
Salary
£24,937 - £26,598 per annum pro rata
Salary period
Yearly
Closing
08/09/2025 23:59

Employer heading

Buckinghamshire Healthcare NHS Trust logo

Administrator Stroke Early Supported discharge service

Band 3

Be part of our BHT family

Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.

We care for over half a million patients every year:

  • Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
  • Nationally recognised for urology and skin cancer services
  • Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
  • Deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.

More than 6,500 people from different nations, cultures and backgrounds work for us.

We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer. 

If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.

We pride ourselves in being a great place to work and invite you to join our BHT family.

 

Job overview

To work as a member of the Buckinghamshire Neuro Service ESD Team who provide Early Supported Discharge (ESD).  The ESD service enables the accelerated discharge of stroke patients to their home environment, providing specialist rehabilitation in the community comparable to that of an in-patient stroke unit.  The team works closely with other key organisations to both ensure a seamless transfer of care from the hospital to home and to provide on-going rehabilitation in a variety of community settings.

To provide comprehensive and confidential administrative and secretarial support to a multidisciplinary clinical team in the specialist area of stroke care.  The post holder will liaise with other administrators and clinicians to provide secretarial and administrative support through the whole patient pathway.  This will include timely management of correspondence, dealing with telephone calls and collecting data for audit and service improvement including SSNAP.

In addition to supporting clinical processes, you will work with other clinicians and managers to facilitate team management and service review and improvement.

Main duties of the job

To provide effective and efficient administrative support for the ESD Team.

Good communication and organisational skills are essential, previous experience of using electronic patient record systems is desirable.

 

Working for our organisation

 Why colleagues think we are "a great place to work!"

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.

Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes. 

We provide a range of health and wellbeing services to promote a healthy, happy workforce.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.

Our mission is to provide personal and compassionate care every time.

We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.

We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.

We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact [email protected] (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.

We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Detailed job description and main responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

Person specification

Education, Qualifications and Training

Essential criteria
  • RSA I / II or equivalent typing/ keyboard qualification
  • Level 3 GCSE’s ( grade C or above or equivalent to include English).
  • Excellent keyboard skills / use of Microsoft Word and Excel
  • NVQ level 3 in Business & Administration or working at equivalent level
  • European Computer Drivers Licence (or equivalent)

Experience

Essential criteria
  • 6 months experience within a customer care (face to face) environment
  • Able to accept and undertake responsibility for designated tasks.
  • Previous experience of working in a ‘people focussed’ role
  • Willingness to learn new skills
Desirable criteria
  • Experience using Microsoft systems
  • Experience using the Rio patient record system

Skills, Ability and Knowledge

Essential criteria
  • Clear, concise verbal and written communication
  • Demonstrate insight into the importance of maintaining a safe working environment
  • Ability to learn / ability to self initiate learning (evidence within the last 2 years)
  • Evidence of self motivation and initiative
  • Able to know own limitations and seek advice
  • Flexible and adaptable in approach to work
  • Able to undertake manual handling tasks.
  • Able to maintain written communications / records
Desirable criteria
  • Awareness of health & safety issues and policies
  • Able to maintain written communications / records.
  • Able to complete tasks set, follow instructions.
  • Clean driving licence.

Special Circumstances

Essential criteria
  • Ability to travel to other Trust sites if required

Employer certification / accreditation badges

Veteran AwareApprenticeships logoPositive about disabled peopleArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStep into healthNational Preceptorship for Nursing Quality Mark

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Almond
Job title
Clinical Specialist Physio and ESD Service Lead
Email address
[email protected]
Telephone number
07774767538
Additional information

Initial contact preferred via email please.

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