Job summary
- Main area
- Obstetrics & Gynaecology
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 434-SCS6203681
- Employer
- Buckinghamshire Healthcare NHS Trust
- Employer type
- NHS
- Site
- Wycombe General Hospital
- Town
- High Wycombe
- Salary
- £22,383 per annum pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Reception-Booking Co-ordinator
Band 2
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- nationally recognised for urology and skin cancer services
- regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work – and invite you to join our BHT family.
Job overview
To undertake reception and clerical duties, provide an accurate and efficient data entry service of patient information within the Women’s Services Outpatient Department. Support the midwifery and medical staff as appropriate.
Main duties of the job
Arrange all Gynaecology appointments , Obstetric clinics and ultrasound appointments, using the CareFlow, Soliton and eRS systems, ensuring all NHS targets and Government waiting list deadlines are met and inform the line manager if the deadlines cannot be achieved. Work closely with the midwifery/nursing staff to ensure the smooth running of all outpatient clinics held in the Ante Natal & Gynae Clinic area at Wycombe General Hospital. Liaising closely with the Community Midwives, retrieving and filing patient information into the case notes as requested.
Register, collate and enter onto the computer system all patient held records as well as collecting and filing of all in-patient books. Gather, input and amend data on the CareFlow system including registering new patients, and undertake filing of all relevant patient medical records to include both in-patient and postnatal books and any other records maintained by the department. Provide reception cover within the busy Ante Natal & Gynae Clinic area at Wycombe General Hospital, greeting patients and their families and all other visitors. Answering the telephone and dealing with enquiries as appropriate within a reasonable timescale.
Working for our organisation
Why colleagues think we are "a great place to work!"
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact [email protected] (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Person specification
Experience
Essential criteria
- Clear, concise verbal and written communication skills
- Excellent keyboard skills to ensure all outpatient activity is recorded onto the bespoke database in accordance with the Data Protection Act 1998.
- Able to give 100% attention to detail when scheduling appointments to prevent breaches.
- Experience of making and taking telephone calls with customers or patients
- Able to work under pressure and deal with conflict situations to an amicable conclusion.
Desirable criteria
- NHS experience
- Booking and managing scans on to Soliton
Ability to Travel
Essential criteria
- Ability to travel cross site
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
If you are successful at interview, we will require you to complete a Covid-19 risk assessment document.
Application deadline: This post will close on the closing date stated at midnight. If we receive a large number of applications or there is a change in circumstance, we may be required to close a job before to the closing date.
Contacting you: We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interview will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
Employer certification / accreditation badges
.png "National Preceptorship for Nursing Quality Mark")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Julie Blackburn
- Job title
- Patient Pathway Supervisor
- Email address
- [email protected]
- Telephone number
- 01296 831479
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