Job summary
- Main area
- Administration
- Grade
- Band 5
- Contract
- Bank Registration
- Hours
- Flexible
- Job ref
- 180-SB-265014
- Employer
- Cambridge University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- CUH - Staff Bank Services
- Town
- Cambridge
- Salary
- £31,049 - £37,796 p.a. pro rata
- Salary period
- Yearly
- Closing
- 07/04/2026 23:59
Employer heading
Bank Employee Relations Advisor
Band 5
Job overview
Are you looking for a new opportunity? Are you a reliable, hardworking individual who thrives in a busy environment?
Staff Bank Services successfully provides temporary staffing throughout Cambridge University Hospitals NHS Foundation Trust via a variety of different assignments.
We are looking to register reliable, hardworking individuals who would thrive in our busy, friendly, professional Employee Relations Team. You will be joining us on the bank in either a full or part time capacity. Bringing with you Employee Relations case management skills and experience in supporting managers to reduce sickness absence.
Individuals should ideally be CIPD qualified or have substantial proven experience working within an HR service managing a caseload. The ER Advisor role will suit someone with excellent communication skills, who is agile in their approach. You will need to be organised and able to prioritise to manage your own workload and respond to changing demands.
Main duties of the job
To provide support and assistance on a range of employment related issues such as capability, disciplinary and grievance.
To robustly support case management of routine employee relations
issues in collaboration with Employee Relations Managers and
line managers across the Trust.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
This vacancy will close on 7th April 2026
Interviews are due to be held on 15th April 2026
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
1. Qualifications
Essential criteria
- Educated to degree level or equivalent relevant experience
- Level 5 CIPD qualification or equivalent relevant experience
- Evidence of relevant continued professional development
Desirable criteria
- Additional relevant qualification at level 5 or above
Experience
Essential criteria
- Substantial proven experience of working within HR advising on a wide range of policies and procedures in a large organisation without day-to-day supervision or direction
- Experience of coordinating multiple workplace activities (such as Employee Relations case work for example
- Interpreting and applying employment law for use in employment cases
- Delivering a range of training on HR issues
- Working in an advisory capacity
Desirable criteria
- Experience of working in an Employee Relations role
- Experience of working within HR in the NHS
- Experience of using NHS Electronic Staff Records System
- Experience of using an HR case management system
- Experience of managing conflict in the workplace
- Working in partnership with trade union representatives
Knowledge
Essential criteria
- Familiarity with the Equality Act 2010 and commitment to equality, diversity and inclusion in the workplace
- Good working knowledge of current legislation
Desirable criteria
- Good working knowledge of NHS terms and conditions
Skills
Essential criteria
- Strong ability to communicate clearly, both verbally and in writing
- Approachability
- Ability to act on own initiative, and also work as part of a team
- Ability to manage conflict
- Ability to prioritise, organise own workload and respond to changing demands
- Ability to work to deadlines and manage multiple demands
- Ability to establish credibility and rapport
- Ability to convey ideas and advice clearly and concisely
- Ability to explain and persuade others through written and oral argument, and gain acceptance for issues that may be unwelcome or new.
- Ability to work well under pressure
- Competency using Microsoft Office
- Ability to handle confidential issues and distressed people with sensitivity, tact and discretion
- Good analytical skills. Ability to research, analyse, summarise and interpret data and act on these appropriately
Desirable criteria
- Trained in Agenda for Change Job Evaluation
Additional Requirements
Essential criteria
- Ability to work flexibly to meet the service requirements.
- Ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust Values of Together - Safe, Kind, Excellent
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Katherine Hymers
- Job title
- Senior ER Manager
- Email address
- [email protected]
- Telephone number
- 01223 216830
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