Job summary
- Main area
- Communications
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 180-F-CVA375-376
- Employer
- Cambridge University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Addenbrookes Hospital-Division Corporate
- Town
- Cambridge
- Salary
- £38,682 - £46,580 p.a. pro rata
- Salary period
- Yearly
- Closing
- 21/01/2026 23:59
- Interview date
- 27/01/2026
Employer heading
Senior Internal Communications and Engagement Officer
Band 6
Job overview
We are looking to recruit two full-time Senior Internal Communications and Engagement Officers to support the delivery of engaging and effective internal communications across CUH. Working closely with the Head and Deputy Head of Internal Communications, you will help deliver agreed plans and strategies, creating high-quality, creative content for a range of internal channels.
You will engage with staff across the organisation to identify compelling stories and case studies and advise colleagues at all levels, including senior leaders, on effective communication approaches. The role requires someone who can work autonomously, is highly organised, and has excellent interpersonal and writing skills, with the ability to communicate to a consistently high standard.
This is an exciting opportunity for confident communicators who enjoy building relationships and making a real impact through internal engagement.
Main duties of the job
The Internal Communications and Engagement Officer will support the Internal Communications and Engagement Manager in delivering agreed plans and strategies. This will include producing creative, high-quality content and engaging with staff across CUH, identifying case studies and content to be used in a variety of channels.
You will need to work autonomously, be highly organised, have great inter-personal skills, and be able to write and communicate to a very high standard. You will need to liaise with and advise all levels of staff on communications, including senior leaders.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on the 21st January 2026.
Interviews are due to be held on the 27th January 2026. Please note that as part of the interview process there will be a test.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
- Educated to degree level or having gained equivalent relevant experience and/or equivalent level of skills or experience plus training and/or experience in the communications field to degree-level equivalent.
- Evidence of continuous professional development.
Desirable criteria
- Either an under-graduate or post-graduate qualification in communications, journalism, marketing, public relations or related field.
- Member of the Chartered Institute of Marketing or Public Relations.
- A post-graduate period of training in internal communications.
Experience
Essential criteria
- Substantive experience of developing and editing content for websites, intranets, newsletters and other digital channels.
- Substantive experience of working within style and corporate identity guidelines.
- Substantive experience of producing internal communications content.
- Demonstrable experience of working on successful internal and/or external campaigns and projects linked to an organisation’s strategic aims and priorities.
- Substantive experience of working with a wide range of people, from different backgrounds, of varying seniority – advising and influencing on communications content and channels.
- Experience of managing and influencing stakeholders of varying levels of seniority.
- Substantive experience of using website content management systems.
- Experience of managing third party suppliers to deliver on time and on budget.
Desirable criteria
- Experience of developing internal communications channels for hard to reach audiences.
Knowledge
Essential criteria
- Knowledge and understanding of health policies and the wider context in which the Trust operates.
- Understanding of best practice with respect to implementing corporate identity guidelines and style guides in a complex organisation.
- Knowledge of the techniques of stakeholder mapping, measurement and evaluation.
- Knowledge and understanding of how messages land with different audiences and all levels of staff, and how to adjust approach accordingly.
Skills
Essential criteria
- Excellent writing and keyboard skills with significant experience of drafting copy for a range of audiences.
- Ability to process information in different formats (documents, publications, presentations) and interpret to the most appropriate format for internal communications, depending on audience.
- The ability to communicate clearly and effectively to an excellent standard, whether orally or in writing.
- A key eye for detail and excellent proof reading skills.
- The ability to prioritise own work effectively and deal with conflicting demands.
- The ability to develop strong interpersonal relationships and work with a range of individuals to motivate and inspire confidence and trust, including influencing and negotiating with senior leaders.
- The ability to identify the target audience for any given communication, understand their needs, adapt writing styles to suit and develop copy with speed and accuracy.
- The ability to take complex information and make it easy to understand, and accessible, for our audiences – this might be presented in a variety of ways; written copy, reports, presentations or infographics.
- Judgement and influencing skills to ensure messages land well with audiences.
Additional Requirements
Essential criteria
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Anna Brosnan
- Job title
- Head of Internal Communications
- Email address
- [email protected]
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