Job summary
- Main area
- Division- A/B/C/D
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 180-B2-JUL26
- Employer
- Cambridge University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Addenbrookes Hospital - Division A/B/C/D
- Town
- Cambridge
- Salary
- £25,272 p.a. pro rata
- Salary period
- Yearly
- Closing
- 31/03/2027 23:59
Employer heading
Healthcare Support Worker
Band 2
Job overview
Healthcare Support Worker – Band 2
At CUH, our values of Together, Safe, Kind and Excellent are at the heart of everything we do. We are looking for caring, compassionate individuals who are committed to delivering outstanding patient care.
Whether you are an experienced Healthcare Support Worker or new to care, this is an excellent opportunity to develop your healthcare career within a supportive and rewarding environment.
This role is offered at Band 2, and you need to be available to complete 12 weeks Induction / Training at full time hours. Applicants must be able to work a variety of shift patterns, as fixed shifts (for example, nights only) are not currently available. Once you have successfully completed the National Care Certificate Training, you will be made a Band 3 Healthcare Support Worker. Please note that if you already hold an NHS-recognised Care Certificate and wish to be appointed directly to a Band 3 Healthcare Support Worker role, you should apply via our Band 3 Healthcare Support Worker advert. This advert is for the Band 2 entry-level pathway only.
Student visa holders: We can only offer a full-time permanent contract if you have successfully completed your course and have either applied for, or obtained, a Graduate Visa before your anticipated start date.
Applicants that have applied and been unsuccessful in the last 3 months, do not need to re-apply or submit another application.
Main duties of the job
As a Healthcare Support Worker you will assist the Registered Nurses in the delivery of care to our patients , you will work as part of a team ensuring our patients are cared for in a Kind, Safe and Excellent way, ensuring they are treated with dignity at all times.
About the Role:
The role is varied, equally challenging and rewarding. You will have the opportunity to really make a difference to the experience of patients. Full time and part time posts will be considered, and shifts include long days, nights, weekends, and public holidays. Our HCSW's will need the flexibility to cover varied shift patterns.
As part of this role you will be required to:
- Support to serve meals to patients
- Provide personal care to patients
- Take observations such as blood pressure measurements, pulse, urinalysis and temperature.
- Support patients with moving in their clinical area
- All other clinical duties as required
Development Opportunities:
CUH is committed to supporting your learning and career progression. As a Healthcare Support Worker, you will have access to:
- The National Care Certificate
- Ongoing skills development and training
- Functional Skills support in English and Maths
Further information on development pathways will be provided during your induction.
Working for our organisation
Come Nurse with us…
Cambridge University Hospitals NHS Foundation Trust is one of the largest teaching Trusts in the country. It comprises Addenbrooke’s Hospital and the Rosie Hospital. We provide accessible high-quality healthcare for the local people of Cambridge and regional and national specialist services. It’s a great place to nurse, work and live.
You will work on a vibrant hospital campus with a friendly community feel; we have excellent facilities to practice your skills and abilities to support your career pathway and development. Our values of Together – Safe, Kind, Excellent support the delivery of outstanding care. We have a fully electronic patient record system that is improving health-care quality; this is transforming services, improving patient safety and clinical outcomes.
Why choose Cambridge University Hospitals?
• Our values and reputation for outstanding care
• Opportunities to experience a range of specialities
• Career and development opportunities
• Preceptorship and mentoring programmes delivered by a dedicated clinical education support team
• Research experience and opportunities
• Lovely location and quality of life
Detailed job description and main responsibilities
In line with Home Office guidance, please note that CUH is unable to offer visa sponsorship for this role. The position does not meet the eligibility requirements for sponsorship and includes a mandatory 12-week training period. As a result, we cannot accept applications from individuals who do not have the right to work in the UK or who have less than 6 months remaining on their visa from the proposed start date.
CUH provides a comprehensive four-week Clinical Support Staff Induction Programme, together with support to achieve the National Care Certificate. This programme is designed to help you settle into the organisation and become a valued member of the clinical team. Please note that attendance on all four weeks of the induction programme is mandatory.
We are currently recruiting across a range of adult wards. Successful candidates will be allocated to a ward based on service needs and available vacancies across the Trust.
If successful, you will be placed in a central recruitment pool for up to six months while a suitable ward or clinic placement is identified. If an allocation cannot be secured within this period, your application may be withdrawn.
Interviews
All interviews for this role will be conducted face-to-face and interview dates will be confirmed to candidates successful at shortlisting. Unfortunately, virtual interviews cannot be accommodated. If you are unable to attend your scheduled interview, please contact us as soon as possible so that alternative arrangements can be considered where feasible. Failure to notify us may result in your application being withdrawn.
As part of the interview process, you will be required to complete a Functional Skills Test. A pass is required before a conditional offer can be made. This does not apply to individuals currently employed by CUH as a Support Worker.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
- Willing to undertake and complete within 12 weeks of starting.
- Holds Functional Skills Level 1 Maths and English or GCSE equivalent or undertake and achieve a pass following completion of level 1 functional skills assessment
Desirable criteria
- Level 2 award in health care
Experience
Essential criteria
- Experience working in a healthcare, social care organisation/setting or service industry requiring people contact.
Desirable criteria
- Experience of working within a health care environment
Skills
Essential criteria
- Good communication skills (written and verbal)
- Able to work as a team
- Able to carry out well defined routine tasks
- Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner.
- Able to relate well with patients/relatives/ visitors/colleagues/the multi-disciplinary team and wider Trust staff
- Committed to delivering high standards of patient care
- Professional outlook and positive attitude. Able to meet the flexible needs of the role and duty roster
Additional Requirements
Essential criteria
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Recruitment Services Department
- Job title
- CUH Recruitment
- Email address
- [email protected]
- Telephone number
- 01223217038
- Additional information
Please contact the Nursing and HCSW Recruitment Team on 01223 217038 for any questions about the role.
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