Job summary
- Main area
- Division- A/B/C/D
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 180-NHSB3-APR27
- Employer
- Cambridge University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Addenbrookes Hospital - Division A/B/C/D
- Town
- Cambridge
- Salary
- £25,760 - £27,476 per annum, pro-rata
- Salary period
- Yearly
- Closing
- 01/04/2027 23:59
Employer heading
Healthcare Support Worker - Band 3
NHS AfC: Band 3
Job overview
HCSW – Band 3 (NHS Experience Essential)
At Cambridge University Hospitals (CUH), our values of Together, Safe, Kind and Excellent guide everything we do. We are seeking compassionate and experienced Healthcare Support Workers (HCSWs) committed to delivering high-quality patient care.
This vacancy is only open to applicants with current or previous NHS Healthcare Support Worker experience.
You will work alongside nurses, doctors and multidisciplinary teams to provide safe, effective and dignified care. Flexibility is required to work days, nights, weekends and bank holidays. Fixed shift patterns are not available.
Essential Requirements
Applicants must demonstrate:
- Previous NHS Healthcare Support Worker experience.
- Completion of an NHS-recognised National Care Certificate (NCC).
- Practical assessment against all 16 Care Certificate standards.
- Clinical competencies signed off in practice.
Please note: Online-only Care Certificate training is not accepted. Evidence of practical assessment and competency sign-off must be provided.
Required Competencies
- Health and Safety
- Infection Prevention and Control / PPE
- Urinary catheter management and removal
- Vital signs monitoring and recording
- Manual blood pressure monitoring and recording
- Removal of an intravascular cannula
- Enhanced observations
Reapplication Clause
Applicants unsuccessful for a CUH Band 3 Healthcare Support Worker role within the last six months should not reapply, as applications will not be considered.
Main duties of the job
This is a rewarding and hands-on role where you will make a real difference to patient care and experience.
Full-time and part-time opportunities are available. Applicant must be able to work flexibly across a variety of shifts, including days, nights, weekends and bank holidays.
Responsibilities include:
- Providing high-quality personal care.
- Supporting patients with eating and drinking.
- Undertaking and recording clinical observations, including blood pressure, pulse, temperature and urinalysis.
- Assisting patients with mobility.
- Supporting nurses and the multidisciplinary team in delivering patient care.
- Carrying out delegated clinical duties within your level of training and competence.
Applicants must have:
- Previous experience working as a Healthcare Support Worker in an NHS hospital setting.
- An NHS-recognised Care Certificate with completed practical assessments.
- Experience delivering direct patient care.
- Experience undertaking clinical observations and basic clinical procedures.
- Excellent communication and teamwork skills.
- A caring, compassionate and patient-centred approach.
Development Opportunities
CUH is committed to supporting career development through ongoing training, clinical skills development, Functional Skills support in English and Maths, and opportunities to progress across a range of specialist services.
Please note: Vacancy is for experienced NHS Healthcare Support Workers. Applicants without previous NHS HCSW experience will not be considered.
Working for our organisation
Come Nurse with us…
Cambridge University Hospitals NHS Foundation Trust is one of the largest teaching Trusts in the country. It comprises Addenbrooke’s Hospital and the Rosie Hospital. We provide accessible high-quality healthcare for the local people of Cambridge and regional and national specialist services. It’s a great place to nurse, work and live.
You will work on a vibrant hospital campus with a friendly community feel; we have excellent facilities to practice your skills and abilities to support your career pathway and development. Our values of Together – Safe, Kind, Excellent support the delivery of outstanding care. We have a fully electronic patient record system that is improving health-care quality; this is transforming services, improving patient safety and clinical outcomes.
Why choose Cambridge University Hospitals?
• Our values and reputation for outstanding care
• Opportunities to experience a range of specialities
• Career and development opportunities
• Preceptorship and mentoring programmes delivered by a dedicated clinical education support team
• Research experience and opportunities
• Lovely location and quality of life
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
We are currently recruiting across a range of adult wards. Successful candidates will be allocated to a ward based on service needs and available vacancies across the Trust.
If successful, you will be placed in a central recruitment pool for up to six months while a suitable ward or clinic placement is identified. If an allocation cannot be secured within this period, your application may be withdrawn.
Interviews
All interviews for this role will be conducted face-to-face and interview dates will be confirmed to candidates successful at shortlisting. Unfortunately, virtual interviews cannot be accommodated. If you are unable to attend your scheduled interview, please contact us as soon as possible so that alternative arrangements can be considered where feasible. Failure to notify us may result in your application being withdrawn.
As part of the interview process, you will be required to complete a Functional Skills Test. A pass is required before a conditional offer can be made. This does not apply to individuals currently employed by CUH as a Support Worker.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
- Holds National Care Certificate or willingness to undertake within the first 3 months of appointment
- Holds Functional Skills Level 1 Maths and English or GCSE equivalent or undertake and achieve a pass following completion of level 1 functional skills assessment
- Demonstrates a commitment to further learning and development
Desirable criteria
- Level 3 award in health care
Experience
Essential criteria
- Experience of working in an environment under pressure
- Experience of working within a team
- Experience of communicating with individuals from a range of different backgrounds
- Experience of attention to detail – eg for recording in patient records
- Experience in the public sector
Desirable criteria
- Experience of working within a health care environment.
- Experience working in a healthcare, social care organisation/setting or service industry requiring people contact.
Knowledge
Essential criteria
- Understands the job role and specific knowledge in relation to tasks included in the job description or be prepared to undertake training to be able to gain appropriate knowledge.
Desirable criteria
- Awareness of National and local priorities and initiatives
Skills
Essential criteria
- Good communication skills (written and verbal).
- Able to work as a team.
- Able to carry out well defined routine tasks.
- Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner.
- Able to relate well with patients/relatives/ visitors/colleagues/the multi-disciplinary team and wider Trust staff.
- Committed to delivering high standards of patient care.
- Friendly, open, empathetic and compassionate.
- Professional outlook and positive attitude. Able to meet the flexible needs of the role and duty roster.
Desirable criteria
- Prepared to undertake coaching role for other HCSW’s.
- IT Skills
Additional Requirements
Essential criteria
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Recruitment Services Department
- Job title
- CUH Recruitment
- Email address
- [email protected]
- Telephone number
- 01223217038
- Additional information
Please contact the Nursing and HCSW Recruitment Team on 01223 217038 for any questions about the role.
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