Job overview

We are delighted to offer an apprenticeship in Division D (Dermatology) for a Business Administrator Level 3 Apprentice. The Dermatology & Paediatric Dermatology Service is one of Trust’s largest outpatient specialties that operates multiple daily clinics and outpatient surgical procedure lists. The service is mainly located in Clinic 7 but also manages peripheral clinics and procedure lists at Newmarket, Saffron Walden, Ely CDC and some GP surgeries.

There are a number of sub-specialty clinics including paediatric dermatology, complex eczema, psoriasis and hidradenitis suppurativa; photodermatology, contact dermatitis, male & female genital disease, nurse-led acne clinic and leg ulcer clinics. There is also a phototherapy unit which treats predominantly psoriasis and eczema patients. As well as minor excisions and biopsies, Dermatology also carry out Mohs surgery for skin lesions and photodynamic therapy for sun damage and some forms of early skin cancer.

Main duties of the job

As an apprentice, you will support the Dermatology administrative team with a variety of tasks, including: 

• Booking patient appointments and procedures
• Monitoring patient pathways
• Responding to patient and staff queries
• Helping to ensure clinics and procedure lists are well organised and fully utilised, with particular attention to supporting patient pathways, including those relating to cancer care

We are looking for an organised, enthusiastic and motivated individual who is eager to learn, has a positive attitude, and is keen to develop new skills. You should have good communication and organisational skills, pay attention to detail, be able to work well as part of a team, and remain calm and organised when managing a busy workload. Throughout the apprenticeship you will receive training and support to develop the knowledge and skills needed to provide an efficient, accurate and professional administrative service.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together- safe, kind, excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.