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Job summary

Main area
Division C - Hepatology
Grade
Band 4
Contract
Permanent
Hours
  • Part time
  • Flexible working
18.75 hours per week (working days are Tuesday and Friday. Flexible working hours may be considered.)
Job ref
180-C-CVA308
Employer
Cambridge University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Addenbrookes Hospital-Division C
Town
Cambridge
Salary
£27,485 - £30,162 p.a. pro rata
Salary period
Yearly
Closing
22/12/2025 23:59
Interview date
16/01/2026

Employer heading

Cambridge University Hospitals NHS Foundation Trust logo

Medical Secretary - Hepatology

Band 4

Job overview

An exciting opportunity has arisen for a highly motivated individual to become part of the Hepatology service at Cambridge University Hospitals NHS Foundation Trust.

This position would involve working within our established administration team as a Medical Secretary. The admin team work extremely hard behind the scenes to ensure that patients have a positive experience when they have contact with the service and we are seeking an individual who will be able to further enhance this team.

We are looking for a committed individual who can demonstrate excellent communication and interpersonal skills and work effectively as part of a team.

As a secretary and a member of the admin team, you will need to be able to demonstrate strong verbal communication skills, be able to use your own initiative and be computer literate. You will have a confident telephone manner and will possess the ability to work accurately, work independently and as part of a team and have good attention to detail.

You will be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.

Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as Primary Care and Community service providers in accordance with current policies.

Main duties of the job

To provide a comprehensive Medical Secretary and PA service to Consultants, including coordinating meetings, optimising Clinic time, ensuring compliance with CCG requirements, producing clinic letters, other documents and dealing with patient and GP queries and concerns in a sympathetic and constructive manner.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

The position will be for 18.75 hours a week working on a Tuesday and Friday.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

  • applied for a Graduate visa
  • or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
  • or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

The advert will close at midnight on 22 December 2025.

Interviews are due to be held on 16 January 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

Essential criteria
  • Educated to A Level or Level 3 Business Admin / IT qualification or equivalent experience including English GCSE pass at Grade 4 or above and Maths GCSE pass at Grade 4 or above
  • Touch typing certificate or equivalent experience
  • Audio typing experience
  • Secretarial qualification (RSA III) or equivalent experience
Desirable criteria
  • IT specialist, health informatics qualification or equivalent
  • Team Leader / Management qualification
  • Medical Terminology Certificate or equivalent

Experience

Essential criteria
  • Experience of administrative work
  • Prioritising, planning and organising own tasks
  • Working within guidelines and developing administrative processes
  • Customer service and dealing with enquiries in difficult situations
  • Data entry and producing reports
  • Experience of IT packages – Microsoft Office
  • Secretarial and/or administrative including diary management, coordinating and arranging meetings, minute taking and developing templates
  • Allocate and monitor work of others
  • Audio typing
Desirable criteria
  • Familiarity with Epic computer system
  • Experience of working in the NHS

Knowledge

Essential criteria
  • Understanding confidentiality and data protection
  • Understanding of customer services
  • Office procedures
Desirable criteria
  • Knowledge of Trust information systems

Skills

Essential criteria
  • Ability to work as part of a team
  • Excellent communication skills including telephone, e-mail and face to face
  • Ability to organise and manage own timekeeping to schedule and deadlines
  • Ability to adapt to change
  • Ability to work under pressure
  • Ability to store and safeguard confidential documents, both electronic and hard copy
  • Ability to show attention to detail and accuracy
  • Willing to take on and learn new skills
  • Accurate and speedy typing and keyboard skills
  • Good organisation skills
  • Ability to use own initiative and work autonomously

Additional Requirements

Essential criteria
  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - Safe, Kind, Excellent.

Employer certification / accreditation badges

Trust IDVeteran AwareNo smoking policyDisability confident leaderArmed Forces Covenant (Silver Award)Age-Friendly Employer PledgeCare quality commission - GoodMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgeTime to changeStep into healthApprenticeships Top 100 Employers 2024

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Gracey
Job title
Directorate Support Manager - Hepatology
Email address
[email protected]
Telephone number
01223 254641
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