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Job summary

Main area
Division D - Ophthalmology
Grade
Band 4
Contract
Fixed term: 40 weeks (Secondment if internal applicant)
Hours
30 hours per week (Part Time / Flexible working hours may be considered)
Job ref
180-D-CVA1108
Employer
Cambridge University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Addenbrookes Hospital-Division D
Town
Cambridge
Salary
£28,392 - £31,157 p.a. pro rata
Salary period
Yearly
Closing
27/08/2026 23:59
Interview date
10/09/2026

Employer heading

Cambridge University Hospitals NHS Foundation Trust logo

Medical Secretary

Band 4

Job overview

We are looking for a well-organised and enthusiastic individual to join our Ophthalmology secretarial team. The ability to work well under pressure, be organised and have excellent communication skills are essential. You must be able to work both independently and within the team; liaise with staff at all levels in a confident manner and be willing to learn.

Main duties of the job

To provide a full secretarial support to the Medical Team within the designated speciality, largely working under own initiative. To schedule appointments where required and to track patients on relative pathways.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract you are able to apply for this as a fixed term position.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

This vacancy will close at midnight on 27th August 2026. 

Interviews are due to be held on 10th September 2026. 

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

Essential criteria
  • Educated to A Level or Level 3 Business Admin/IT qualification or equivalent experience including: English GCSE pass at Grade 4 or above, Maths GCSE pass at Grade 4 or above
  • Touch typing certificate or equivalent experience
Desirable criteria
  • IT specialist, health informatics qualification or equivalent
  • Team Leader/Management qualification
  • Medical Terminology Certificate or equivalent

Experience

Essential criteria
  • Experience of administrative work
  • Prioritising, planning and organising own tasks
  • Working within guidelines and developing administrative processes
  • Customer service and dealing with enquiries in difficult situations
  • Data entry and producing reports
  • Experience of IT packages – Microsoft Office
  • Secretarial and/or administrative including diary management, co-ordinating and arranging meetings, minute taking and developing templates.
  • Allocate and monitor work of others
  • Audio typing
Desirable criteria
  • Familiarity with Epic computer system
  • Previous experience of working in the NHS

Knowledge

Essential criteria
  • Understanding confidentiality and data protection
  • Understanding of customer services
  • Office procedures
Desirable criteria
  • Knowledge of Trust information systems

Skills

Essential criteria
  • Ability to work as part of a team
  • Excellent communication skills including telephone, e-mail and face to face
  • Ability to organise and manage own timekeeping to schedule and deadlines
  • Ability to adapt to change
  • Ability to work under pressure
  • Ability to store and safeguard confidential documents, both electronic and hard copy
  • Ability to show attention to detail and accuracy
  • Willing to take on and learn new skills
  • Accurate and speedy typing and keyboard skills
  • Good organisation skills
  • Ability to use own initiative and work autonomously

Additional Requirements

Essential criteria
  • Demonstrate an understanding of Trust behaviour and values
  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - Safe, Kind, Excellent.

Employer certification / accreditation badges

Trust IDVeteran AwareNo smoking policyDisability confident leaderArmed Forces Covenant (Silver Award)Age-Friendly Employer PledgeCare quality commission - GoodMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgeTime to changeStep into healthApprenticeships Top 100 Employers 2024

Documents to download

Apply online now

Further details / informal visits contact

Name
Doyl D'Silva
Job title
PA & Lead Medical Secretary
Email address
[email protected]
Telephone number
01223 216305
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