Job summary
- Main area
- Division E - Paediatrics
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 180-E-CVA849
- Employer
- Cambridge University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Addenbrookes Hospital-Division E
- Town
- Cambridge
- Salary
- £28,392 - £31,157 p.a. pro rata
- Salary period
- Yearly
- Closing
- 30/07/2026 23:59
Employer heading
CHEERS Network Coordinator
Band 4
Job overview
An exciting opportunity has arisen to join the Children’s Services team at Cambridge University Hospitals in a key administrative role within the CHEERS Network (Child and Adolescent East of England Rheumatology Service).
You will work closely with colleagues across Children’s Services at CUH and across the network at a regional level.
The role requires administrative and organisational skills, the ability to prioritise effectively whilst working to deadlines, a keen eye for details and excellent communication skills. Experience with data and Microsoft Office, specifically Excel and Word are highly desirable.
If you are a motivated team player with the ability to successfully manage multiple priorities and would like to work as a key member of a busy team, then we would love to hear from you.
Main duties of the job
To support the professional administration to the Child and Adolescent East of England Rheumatology Service (CHEERS) to all its users, including patients, relatives and colleagues.
You will provide comprehensive high quality administrative support to the Paediatric Rheumatology Clinical Team. This will specifically include liaising with colleagues from around the region to ensure care is optimised for patients, their families and our colleagues within the clinical network, as well as proactively managing patient pathways, booking patients in line with Trust and Network Policies and National targets.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
The advert will close at midnight on 30 July 2026.
Interviews are due to be held in the week commencing 3 August 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
- NVQ Level 4 or NQV Level 3 plus knowledge of medical terminology, organisational policies and procedures and knowledge and experience of Outpatient Services and collating data
- Typing qualification or equivalent experience (if applicable)
- Specific technical / professional qualification (if applicable)
Desirable criteria
- Secretary qualification or equivalent
- Team Leader / management qualification
Experience
Essential criteria
- Experience of working in a busy clerical / office environment or Reception service
- Secretarial and/or administrative experience, including minute taking
- Prioritising, planning and organising own tasks
- Working within guidelines
- Experience of dealing with difficult situations and confrontations
- Data entry experience and documentation
- Experience of producing documents to a high standard
- Confidentiality and data protection processes and procedures
Desirable criteria
- Previous experience of working in NHS
- Previous experience of working with medical records, specifically Epic
- Experience of working with EPIC hospital system
Knowledge
Essential criteria
- Understanding of confidentiality and data protection processes and procedures
- Sound knowledge of office procedures
- Customer service
- Good working knowledge of Microsoft Office packages
- Awareness of NHS targets and Trust priorities
Desirable criteria
- Knowledge of the Trust including awareness of priorities
- Knowledge of Trust information systems
- Knowledge of Medical Terminology
Skills
Essential criteria
- Ability to manage/work as part of a team
- Excellent communication skills including telephone, email, face to face
- Ability to organise and manage own time keeping to schedule and deadlines
- Ability to use own initiative and work autonomously
- IT skills – ability to use Microsoft packages, including Excel and email
- Willing to take on / learn new skills
- Ability to show attention to detail and accuracy
- Ability to adapt and embrace change
- To be flexible in response to service needs
- Ability to work under pressure
- Ability to store and safeguard confidential documents
Desirable criteria
- Ability to touch type
- Ability to think laterally and an innovative approach to problem solving
Additional Requirements
Essential criteria
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jessica MacFadyen
- Job title
- Network Manager
- Email address
- [email protected]
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