Job overview

The Patient pathway coordinator will actively manage the administrative processes attached to patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, to deliver a high-quality administration service, a positive patient experience, and excellent customer service.

To assist with the running of effective MDT’s across paediatric specialties where appropriate. To proactively track patient pathways to ensure all next steps are in place. To work as part of a team and autonomously to meet the demands of the service. To provide essential admin support.

Main duties of the job

We are seeking a motivated and highly organised Patient Pathway coordinator in Paediatrics. The Patient Pathway coordinator will work closely with, consultants, nursing, AHP’s and other admin staff within the service.

This post will also include the management and booking of all elective theatres for the service and the RTT tracking for patients on the waiting list. The post holder will be responsible for managing all elements of the elective surgical pathway and ensure patients have the relevant pre-assessments and tests carried out prior to surgery. The Patient Pathway coordinator will ensure any actions in the MDT plan are completed and will escalate when needed.

The post holder will also be responsible for providing key administrative functions to the service including managing outpatient clinic letters, monitoring email inbox’s and responding to internal and external queries relating to relevant services.

There may be other duties outside of the above that will be asked of this post holder in line with job role duties and the needs of the service.

This is newly developed role within Paediatrics and exciting opportunity for someone with excellent administration skills looking to develop in their career.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.