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Job summary

Main area
Healthcare Science
Grade
Band 7
Contract
Permanent
Hours
  • Full time
  • Flexible working
  • Home or remote working
  • Compressed hours
37.5 hours per week (Full Time or Part Time / Flexible working hours may be considered)
Job ref
180-B-264193
Employer
Cambridge University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Addenbrookes Hospital-Division B
Town
Cambridge
Salary
£49,387 - £56,515 p.a. pro rata
Salary period
Yearly
Closing
16/08/2026 23:59

Employer heading

Cambridge University Hospitals NHS Foundation Trust logo

Compliance & Quality Lead

Band 7

Job overview

An exciting opportunity has arisen to join the Quality Team as a Compliance & Quality Lead in our busy Genomics Laboratory.

The East Genomics Service Lead Laboratory is looking to recruit a Band 7 Compliance & Quality Lead, to support the Quality Team and the laboratory to maintain the quality management system and accreditation to ISO 15189:2022.

You will work closely with the Quality Team, laboratory staff, and colleagues at all levels, so strong communication and a high level of organisational skills are required. A keen eye for detail, ability to prioritise and multi-task are required to ensure effective and efficient delivery of the quality management system and the associated duties of the Compliance & Quality Lead role. Previous experience of working with a quality management system and software is highly desirable.

The Laboratory is part of the East Genomics Service. This is one of seven Genomic Hubs established to provide the new National Genomic Medicine Service for NHS England, led by Cambridge University Hospitals NHS Foundation Trust, and working with Nottingham University Hospital and University Hospital Leicester.

Hours are currently within laboratory opening hours of 8am to 6pm, with the ability to work flexibly from home and onsite.

Main duties of the job

Main duties of the job

1. Provide leadership and guidance to staff within the service on all aspects related to quality management to promote patient safety.

2. Support design, implementation and monitoring of the quality management system.

3. Promote a quality culture and quality improvement in all areas of the service.

4. Communicate with a wide variety of staff and perform computer manipulation and production of data for reports and meetings.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
-    applied for a Graduate visa
-    or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

This vacancy will close at midnight on 16th August 2026

Interviews are due to be held on 4th September 2026

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

Essential criteria
  • Degree or equivalent
  • Postgraduate qualification at master’s level in a relevant scientific / patient safety subject or equivalent working experience
  • HCPC or AHCS registered scientist/technologist
Desirable criteria
  • Postgraduate qualification in Quality management

Experience

Essential criteria
  • Experience of using an electronic quality management system.
  • Experience of using and generating datasets from Ideagen quality management system, IQM (Q-Pulse)
  • Use of Microsoft Office products to produce reports in a variety of formats for stakeholders
  • Experience of using Laboratory information / electronic patient record systems to support incident / non-compliance investigations
  • Experience of using available tools to undertake root cause analysis
  • Evidence of leading and managing projects or participation in change management activities
  • Developing policy and procedure
  • Experience of teaching and / or training different grade of staffs
  • Line management and mentoring
  • Experience of participating in audit activities
  • Participation in regulatory or accreditation assessments
Desirable criteria
  • Previous relevant experience of working in the NHS
  • Administrator access for design and system build changes of an electronic quality management system
  • Quality management experience within healthcare or scientific setting
  • Performed audits as the Lead Auditor

Knowledge

Essential criteria
  • ISO and Regulatory accreditation requirements for Healthcare Laboratories
  • Risk management tools
  • Problem solving/trouble shooting skills
  • Health and safety requirements within a Healthcare laboratory setting
  • Clinical Governance
Desirable criteria
  • Relevant National and International standards
  • Procurement and equipment evaluation and verification
  • Other Medical Laboratory related accreditation standards

Skills

Essential criteria
  • Good communication skills in a range of media, written, oral, presentation, electronic
  • Influencing skills including leading meetings and being able to express professional views to senior management in an open and constructive manner
  • Able to work both in a team and as an individual
  • Ability to cope under pressure and meet deadlines where there are competing demands
  • Ability to work in an organised manner showing attention to detail
  • Highly motivated and able to influence, organise and motivate others

Additional Requirements

Essential criteria
  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
  • Ability to work within a laboratory environment which will be handling blood and tissue products.
  • Ability to undertake manual handling activities associated with the organisation of equipment calibrations and audit activities.
  • Able to travel across multiple sites

Employer certification / accreditation badges

Trust IDVeteran AwareNo smoking policyDisability confident leaderArmed Forces Covenant (Silver Award)Age-Friendly Employer PledgeCare quality commission - GoodMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgeTime to changeStep into healthApprenticeships Top 100 Employers 2024

Documents to download

Apply online now

Further details / informal visits contact

Name
Sandra Edwards
Job title
Quality & Governance Manager
Email address
[email protected]
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