Job summary
- Main area
- Medico-Legal
- Grade
- Band 7
- Contract
- 18 months (Fixed term/ secondment)
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 180-F-255211
- Employer
- Cambridge University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Addenbrooke's Hospital
- Town
- Cambridge
- Salary
- £47,810 - £54,710 per annum pro rata
- Salary period
- Yearly
- Closing
- 01/09/2025 23:59
Employer heading

Deputy Claims and Inquest Manager
Band 7
Job overview
Join a high-performing team at Cambridge University Hospitals NHS Foundation Trust, where your legal expertise will help shape safer, more accountable healthcare.
In this pivotal role, you’ll manage clinical negligence and personal injury claims, lead the Trust’s response to Inquests, and support staff through complex legal processes. You’ll represent the Trust in hearings, liaise with NHS Resolution, and contribute to organisational learning through detailed reporting and training.
This is a unique opportunity to combine legal rigour with compassionate leadership, making a real difference to patients, families, and colleagues across the Trust.
Main duties of the job
The main duties of the role are:
Claims Management: Lead investigations into clinical negligence and personal injury claims, liaising with NHS Resolution, clinicians, and legal teams. Attend mediations, settlement meetings, and trials.
Inquest Coordination: Manage the Trust’s response to Coroners, prepare staff for hearings, and represent the Trust at Inquests. Provide advocacy and instruct external legal support when needed.
Legal Oversight: Approve legal documents and press statements, advise on compensation claims, and respond to Freedom of Information requests.
Governance & Learning: Produce reports and share learning from claims and Inquests with internal committees to support patient safety and quality improvement.
Team Support: Assist with line management, training delivery, and departmental operations including finance approvals and staff development.
Information & Risk Management: Maintain legal knowledge, ensure compliance with data protection, and support systems for monitoring legal and safety performance.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note: Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
For NHS Cambridgeshire and Peterborough based roles, all applicants from NHS Cambridgeshire and Peterborough who have identified that they are at risk of redundancy will be prioritised over those not at risk. However, interviews cannot be guaranteed.
This vacancy will close at midnight on 1st September 2025.
Interviews are due to be held on 8th September 2025.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
- Knowledge of law and legal practice, acquired through degree, post graduate diploma in legal practice (LPC) and further 2 year traineeship to masters level equivalent and additional knowledge in specialist field of NHS Law e.g. Clinical negligence, personal injury, property, employment law.
Desirable criteria
- Diploma in Claims and Risk Management
- Post graduate Diploma in Law
- Knowledge in specialist field of NHS Law e.g. Clinical negligence, personal injury, property, employment law
Experience
Essential criteria
- Demonstrable experience of working within legal services within a healthcare setting
- Experience of effective liaison with both clinical and non-clinical staff
- Experience of clinical negligence, personal injury litigation systems and processes including the NHS Resolution Claims Management system
- Managing Inquests
- Dealing with highly sensitive information of an emotional and distressing nature. Patient experience and dealing with the injured/bereaved.
Desirable criteria
- Theoretical and practical knowledge and experience of working with NHS specific provisions, structures and social care policies
- Advocacy at Inquests
- Mediation
Knowledge and skills
Essential criteria
- Extensive knowledge of the Civil Procedure Rules
- Excellent negotiation skills
- Ability to deal with complex, difficult and challenging situations
- Excellent communication and interpersonal skills
- Excellent organisation skills
- To manage and prioritise a voluminous workload
- Ability to work autonomously to tight deadlines
- Ability to present complex information in a comprehensive manner
- Evidence of continuous personal development by way of research, study and/or training
- Ability to lecture/provide training
Desirable criteria
- Ability to think and work strategically
- Approachable, adaptable and flexible
- Excellent IT skills
- To be a team player
Additional requirements
Essential criteria
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
- Willingness to alter working pattern during busy periods
- The ability to travel independently between sites and have unrestricted access to a motor vehicle insured for business purposes
Desirable criteria
- Full clean driving licence
Documents to download
Further details / informal visits contact
- Name
- Emma Dunk
- Job title
- Medico-Legal Manager
- Email address
- [email protected]
- Telephone number
- 01223 216123
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