Job summary
- Main area
- Senior Manager
- Grade
- Band 8c
- Contract
- 24 months (Fixed Term)
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 180-F-255133
- Employer
- Cambridge University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Addenbrookes Hospital-Division Corporate
- Town
- Cambridge
- Salary
- £74,290 - £85,601 p.a. pro rata
- Salary period
- Yearly
- Closing
- 02/06/2025 23:59
Employer heading
Senior Programme Manager
Band 8c
Job overview
The Trust is undertaking a significant programme of work following concerns raised about the practice of a Trauma and Orthopaedic surgeon who specialises in children.
The primary aim of the programme is to identify and address instances of harm to patients, and to ensure open, sensitive and timely communication with affected patients and their families.
Two post holders are sought to support the Clinical Review Taskforce and the Supporting Patients and Families Taskforce.
The successful candidates will lead the internal team that provides essential support to both taskforces as they conduct independent reviews of patients within the scope of the review.
The Senior Programme Manager is a vital senior leadership role in a crucial area of focus for the overall programme. As an expert facilitator and leader, the post holder will:
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Have a keen eye for detail, managing the patient tracking lists for the different patient cohorts in scope of the review
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Track results of external clinical reviews and support the collation of key themes
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Develop reports to capture and monitor progress
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Liaise with internal and external key stakeholders to manage workloads and problem solve
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Develop standard operating processes and pathways to ensure a consistent approach for all patients.
Main duties of the job
The postholder will:
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Ensure that data is used effectively to track progress and identify thematic findings
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Have a deep understanding of relevant legislation and best practice guidance to inform the approach of the Programme teams
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Work with internal and external colleagues to support specific needs in the programme
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Develop and foster a detailed understanding of programme objectives requiring most input or change, working with operational and clinical colleagues to identify and deliver opportunities for improvement
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Actively maintain an overview of the wider programme, managing interdependencies and their impact on other areas of focus
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Actively work alongside colleagues to identify, manage and mitigate operational and clinical risks
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Provide programme management and change management leadership as required
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Be responsible for ensuring key deliverables are identified and on track, and delivered to agreed milestones, providing early escalation to senior staff, the Programme Board, Oversight Board, and Management Executive as appropriate
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Report progress to the Internal Programme Director and other internal and external colleagues as required
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Provide line management to designated team members.
The post holders will collaborate closely with both internal and external colleagues and leverage their exceptional facilitation skills to identify and resolve risks and issues, effectively driving progress.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 2nd June 2025
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
- Educated to Masters level or demonstrable equivalent level of experience.
- Programme management qualification or sufficient experience that demonstrates equivalent level of knowledge
- Evidence of continuous professional development.
Desirable criteria
- Managing Successful Programmes/ Prince2 Practitioner (or equivalent experience)
- Training in quantitative / data analysis component or demonstrable experience of conducting quantitative data analysis.
Knowledge/Experience
Essential criteria
- Significant experience of senior operational leadership preferably in an acute hospital setting
- Experience of delivering major programmes
- Experience of managing multiple complex programmes and projects at a senior management level using recognised methodology and tracking and monitoring their implementation.
- Specialist knowledge of performance improvement techniques acquired through training and experience over extended period.
- Experience of using data to drive decision making and prioritisation
- Experience of the identification and management of risks, issues and dependencies.
- Experience of developing performance indicators to monitor delivery.
- Extensive experience of change management with proven negotiating and influencing skills both internally and externally and at all levels.
- Extensive experience of managing people to deliver change, including in the absence of formal line management.
- Experience of developing documents and policies
- Experience of benefits realisation
- Experience of authoring business cases
- Evidence of working with multi-disciplinary staff across a diverse professional organisation to specify solutions to support the successful delivery of projects.
Desirable criteria
- Direct experience in an orthopaedic or paediatric setting in an acute hospital setting
Skills
Essential criteria
- Exceptional leadership, interpersonal and communication skills including facilitation, and obtaining, providing and presenting information.
- Ability to think clearly, solve or pre-empt problems, reach decisions, prioritise and recommend appropriate action through the assessment of relevant information.
- Excellent use of data and analysis skills to identify areas for opportunity and benefits tracking
- Expert negotiation and diplomacy skills.
- Ability to prepare and present reports to detailed specifications for Trust Board and others as requested.
- Ability to inspire confidence and trust, command respect and create a sense of community in the team
- Ability to adapt during periods of change.
- Ability to work autonomously.
- Understanding of information governance.
- Advanced knowledge of ICT (including Word, PowerPoint and Excel) and project management tools.
Additional Requirements
Essential criteria
- Methodical, organised, analytical with problem solving capabilities.
- Highly motivated and resourceful.
- Able to maintain high standards of diplomacy and understands the principle of confidentiality.
- Accepts responsibility and accountability for own work and can define the responsibilities of others.
- Able to establish positive relationships and mutual respect with people at all levels
- Ability to contribute effectively
- Demonstrates empathy and concerns for others
- Shows respect for others’ feelings, views and circumstances.
- Can demonstrate a flexible approach.
- Has realistic knowledge of personal strengths and areas for development.
- Learn from mistakes and ask for support where necessary.
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Beth Hughes
- Job title
- Director of Delivery
- Email address
- [email protected]
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